Client-focused IT / System Support Manager with 14 years experience providing technology services and support that reduce costs, increase productivity, & improve customer satisfaction. Respected team leader skilled at translating and presenting complex technical information to diverse audiences. Detail-oriented professional adept at prioritizing, organizing, and managing multiple project tasks in a fast-paced environment; enthusiastic self-starter with outstanding analytical, verbal, and written communication abilities. Possesses graduate degree in corporate communication / technology and training in project management.More...