Accor Hotels

Company Employees

Nadia Rustam

Guest Service Manager @Accor Hotels

Verified

Nadia Rustam is a dynamic Guest Service Manager at Accor Hotels, where she has been enhancing guest experiences since 2018. With over a decade of expertise in the hospitality industry, she excels in creating personalized service strategies that boost customer satisfaction and loyalty. Nadia's innovative approach and leadership have led to a 20% increase in positive guest feedback and a significant rise in repeat bookings. Her passion for hospitality and commitment to excellence make her an invaluable asset to the Accor Hotels team.More...

Clayton Serediuk

Customer service @Accor Hotels

Verified

Executive Summary: Accor Hotels has experienced a significant increase in customer satisfaction scores over the past year, largely due to improvements in customer service. Our team, led by Clayton Serediuk, has implemented new strategies to ensure superior guest experiences. These include faster response times, personalized service, and proactive problem-solving. We have also seen a reduction in customer complaints, and an increase in repeat business. Moving forward, we aim to continue enhancing our service quality, and we are exploring new customer engagement strategies. Clayton's team is crucial in these endeavors, and we appreciate their continued dedication and hard work.More...

M Force

Sales consultant @Accor Hotels

Verified

I was recognized as top new performer of the year 2020/2021 for outstanding energy and contributions to customer service excellence and team success. I consistently demonstrated active listening, prompt follow-up, and strong multitasking abilities throughout my role as sales agent. I am a young, determined, and resilient individual who approaches challenges with enthusiasm and professionalism. His dedication to exceeding expectations and fostering positive customer experiences sets me apart. Best regards, MohammedMore...

Virginie Augagneur

Project Management Officer @Made by VA

Verified

My +20 years of experience include successfully managing and coordinating various projects from inception to completion, ensuring they meet quality standards and are completed within budget and on time. I have been in the innovation system and startup industries the past 15 years. I've also demonstrated exceptional leadership skills, effectively collaborating with cross-functional teams and stakeholders. My strategic planning and problem-solving skills have significantly contributed to success. Key words about me ? Investments & mentoring startups Project management & building new business Launch of 2 Accelerators Building Operations and Events Managing a Networking Club and events Strong inclination towards SustainabilityMore...

Alison Edgar

Senior HR Consultant @Independent Consultant

Verified