Semrush is a leading online visibility management and content marketing SaaS platform that empowers businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campaigns. As a Customer Success Manager, Harris Owusu is responsible for managing client relationships, ensuring customer satisfaction, and driving customer retention. He works closely with clients to understand their needs, provide product training, and develop strategies for success. Harris also collaborates with the sales team to identify upselling and cross-selling opportunities. His strong communication, problem-solving, and project management skills contribute to Semrush's overall customer success strategy.More...