As Gary DeSoiza, the General Manager at 33 Hotel, Seaport, New York City, I have successfully elevated the hotel's status through improving customer service and enhancing guest satisfaction. I have implemented effective operational strategies, resulting in increased efficiency and profitability. I've also developed strong relationships with local businesses and tourism organizations, boosting the hotel's reputation and visibility. My leadership has led to a significant increase in positive online reviews and repeat customers.More...