I have over 25 years of robust experience in the transportation and logistics industry, complemented by more than a decade in the oilfield sector. Throughout my career, I have managed a diverse array of logistics operations, including dry van, refrigerated, flatbed, LTL, oversized special moves, and cross-border logistics.
My expertise lies in directing and motivating teams to complete tasks efficiently within set timeframes. I excel in managing multiple deadlines and adapting to flexible staffing requirements. In my most recent role, I was instrumental in establishing and implementing new processes and procedures that significantly improved our first pass yield (FPY) from approximately 60% to an impressive 99.5%. Additionally, I effectively reduced customer complaints and achieved a 98% on-time delivery rate, demonstrating my commitment to operational excellence and customer satisfaction.More...