Harold Bueno Serralde es Gerente de Gestión con más de 10 años de experiencia liderando proyectos de mejora continua y optimización de procesos. Especialista en análisis de datos y gestión de equipos multidisciplinarios, ha impulsado iniciativas que han incrementado la eficiencia operativa y la satisfacción del cliente. Se distingue por su enfoque estratégico, orientación a resultados y habilidad para alinear procesos internos con los objetivos del negocio. Actualmente lidera proyectos de transformación organizacional, integrando tecnología y mejores prácticas de gestión para generar valor sostenible.More...
Collaborating with a variety of people, such as clients, vendors, management and information.
Installing, configuring, testing and maintaining operating systems, application software and system management tools using Kace, WSUS, and PDQ.
Ensuring the highest levels of systems and infrastructure availability.
Facilitate development of security plans/procedures and validating Continuous Monitoring (CONMON) using tenable, splunk, arcsight, and PDQ.
Research and address information security issues as required, and develop and maintain the POA&M and support remediation activities
Deployment of updates, IAVA patches, and Anti-Virus updates using WSUS, tenable, Kace, and PDQ software.
Writing SOP (Standard Operating Procedures) in Microsoft word to accomplish repetitive tasks and uploading it to confluence.
Monitoring system recovery processes to ensure security features and procedures are properly restored and functioning correctly.
Support and document security controls tests, assist in remediation and ensure that POA&Ms are being appropriately managed.
Perform and document risk assessments, analyzing security vulnerabilities, and the metrics to measure the risks associated with those vulnerabilities.More...