Thinkland - Consultoria e Inovação, S.A.Owner and Managing Partner
Dec. 2014 - Dec. 2018Lisbon Area, PortugalCustomer Experience Manager Delivering customers, a consistently superior set of benefits is the most important driver of value creation! That's what we believe. So how do we build a great brand?
1. Developing and maintaining a differentiated point of view that is credible and relevant to customers;
2. Creating a differentiated visual identity consistently applied across every aspect of the brand;
3. Communicating powerfully, consistently, and empathetically with all external stakeholders;
4. Aligning processes, systems and training, development, and management structures and style with the brand promise;
5. Measuring what contributes to brand value, not what creates short-term sales;
Helping people and organizations empowering their brand through our knowledge, technology and processes with the help of our business partners. IT & Business Consulting Helping people and organizations getting value from knowledge and technology for their Businesses through efficiency and responsibility. Closing the gap between what needs to be done and how it should be done, with:
- Clear understanding of business issues and priorities
- Design Th!nking
- Identify Solution and/or Solution Design
- Solution development or customization
- Implementation and Improvement IT Efficiency Consulting to identify the right model, appropriated business relationship and best usage of existing IT resources according to business strategy and need:
- Understanding starting point - Transformation
- Reorganization / Restructuring
- Negotiation
- Improvement
- Optimization
- Time to Market