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Network Power<100 people
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💸100%
Marketing
100%
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👍100%
Sales & BizDev
Geos
🇮🇳100%
India
Work Background
Business Operations Manager
Al Khanji EntreprisesBusiness Operations Manager
Feb. 2023Doha, QatarAs an Operation Manager for SUM SUM Amsterdam franchise and Wooderful life Qatar, I have gained valuable experience managing complex operations. • Successfully managed entire business operations for SUM SUM Amsterdam franchise and Wooderful life Qatar • Contracted and opened a new store, ensuring compliance with legal requirements • Led teams at both franchises by coaching them on effective management practices • Oversaw staff hiring processes across multiple locations • Handled sourcing and shipping of products from different parts of the world while minimizing costs • Navigated complex regulatory requirements to get ministry approval & submit documentation • Improved online visibility and brand presence through social media presence & rebranding initiatives Overall, my results-oriented approach toward operations management has driven growth for these franchises while achieving operational efficiency goals.
Senior Manager Sales Business Development
That's Living GroupSenior Manager Sales Business Development
Jun. 2021 - Feb. 2023Doha, Qatar• Ensured the smooth business operation of high-class Doha festival city and Tawar Mall outlets/showrooms. • Designed and developed sales strategies to achieve sales targets • Managed, and supervised the development/implementation of the ERP features and the CRM. • Analysis of market, benchmarking, planning, and PowerPoint presentation for the CEO and Company Owners. • Proposed and pitched a business proposal to the CEO, in order to unlock new revenue streams. • Successfully resolved customers’ issues and complaints by centralizing the communication between the sales staff and Customer Service Department.
Business & Project coordinator
That's Living GroupBusiness & Project coordinator
Jun. 2021 - Jan. 2022Doha, Qatar• Proposed optimization plans for business and operations. • Selected and coordinated team members from different departments to work on expanding the company portfolio. • Managed the development of the ERP features and supervised the data entry and implementation of the CRM. • Coordinated the cross-functional teams to ensure that all project tasks were completed on time and within budget. • Directed the communication of project updates to stakeholders and ensured that all project deliverables met the required follow scope. • Provided support to the Operation Manager by tracking project progress, identifying and resolving issues, and managing project documentation. • Selected and coordinated team members from different departments to work on expanding the company portfolio and opening new stores in different VIP areas.
Hospitality and Customer Service
Qatar AirwaysHospitality and Customer Service
Oct. 2017 - Jun. 2021Zone 39, Doha, Qatar• Premium class hospitality Crew member. • Handled sensitive and confidential information with discretion. • Delivered personalized and attentive service, and managed VIP reservations. • Built and maintained positive relationships with high-profile guests. • Retained consistently 98 out of 100 high scores for the services on board and excellent customer service. • Resolving, handling customer issues with poise and professionalism.
Founder of Ucsicon SRL Startup
SC UCSICON SRLFounder of Ucsicon SRL Startup
Mar. 2013 - Feb. 2017Bucharest, Romania• As the founder, I conducted market research, created strategic plans, and launched the construction startup company in 2013. • Developed plans and documentation for bidding for government and private sector construction projects both residential and commercial. • Managed large projects consisting of 40 plus team members of construction workers, and engineers with a focus on safety, quality, and efficiency. • Coordinated and managed customers, architects, construction suppliers. • As the CEO, Oversaw the Sales, Purchase, Accounts and the HR. • Analyzed, collaborated and implemented effective sales strategies for the growth of the company. • Experience in Negotiations, bidding, and closing of government contracts. • Hands-on experience in building structural & architecture, construction, Electrical, ELV (CCTV, IP, Phones).
Administrative Intern
Poli Sat 2001 SRLAdministrative Intern
Nov. 2011 - Jan. 2013Bucharest, Romania• Assisted with scheduling and coordinating meetings and events. • Managed and maintained office files and databases • Provided administrative support to the team, including drafting and editing correspondence, answering phone calls, and responding to emails • Ordered and maintain office supplies, equipment and materials • Assisted with the preparation of presentations and reports. • Provided support for special projects, as needed. • Performed data entry and maintain accurate records
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