Yellow Cab Holdings, LLCGeneral Manager
Dec. 2024United StatesA General Manager position is responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining high food quality and safety standards. This position requires strong leadership skills, the ability to work in a fast-paced environment, and a focus on efficiency and profitability. Key Responsibilities: 1. Operational Management: - Oversee daily restaurant operations to ensure efficiency. - Manage inventory, ordering, and supplies to minimize waste. - Ensure compliance with health and safety regulations. 2. Staff Management: - Recruit, train, and develop staff to deliver excellent customer service. - Schedule and manage employees to ensure adequate staffing levels. - Conduct performance evaluations and provide ongoing feedback. 3. Customer Service: - Ensure high levels of customer satisfaction through excellent service. - Handle customer complaints and resolve issues in a timely manner. - Promote a positive dining experience. 4. Financial Management: - Monitor and analyze financial performance to achieve profit goals. - Prepare and manage budgets, forecasts, and financial reports. - Implement cost control measures. 5. Marketing and Promotion: - Collaborate with marketing teams to implement local promotions. - Engage with the community and create a positive brand presence. - Focus on driving sales through effective upselling techniques. Working Conditions:
- Fast-paced environment, requiring physical stamina.
- On-your-feet work, involving walking and lifting.