Banco Promerica de la República DominicanaIT Infrastructure and Operations Manager
Oct. 2012 - Sep. 2014Santo DomingoRole:
Oversee all technical operations and performance management of mission critical systems and networks; which includes event management, monitoring and alerting, patching, scanning, hardening, allocating technical resources, and also capacity and availability management. Responsibilities:
• Manages and set priorities for the operations of all technology infrastructure systems, including physical and virtual servers, networking, storage, database systems and physical infrastructure
• Manage various monitoring and alerting technology infrastructure systems.
• Develop policies and procedures for monitoring and alerting of technology infrastructure systems and networks.
• Oversees the day to day support of all production platforms to ensure the availability, integrity, and confidentiality of the network, servers, telecommunications services and information systems.
• Assist with the operating and maintaining of technology infrastructure security measures.
• Ensures all regulatory and compliance requirements are met for all platforms.
• Provides infrastructure services, enabling innovation and leverage IT trends that created business value consistent with the organization’s requirements and expectations.
• Oversight and responsible for all vulnerability scanning, remediation and patching of systems and networks.