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Work Background
NYC Administration for Children's ServicesCyber Security Liaison to NYC OTI Cyber Command
Feb. 2023New York, New York, United States · On-site
NYC Administration for Children's ServicesDirector, Infrastructure, Datacenter and IT Operations
Dec. 2019Greater New York City AreaSkills: Written Communication · Security Audits · Business Continuity · Organization Skills · Information Technology · Analytical Skills · Microsoft 365
New York City Department of InvestigationComputer Systems Manager
Dec. 2018 - Dec. 2019Greater New York City Area
Baroan TechnologiesSolutions Architect
Jan. 2018 - Dec. 2018Elmwood Park, NJSkills: Written Communication · Security Audits · Business Continuity · Organization Skills · Information Technology · Analytical Skills · Microsoft 365
Baroan TechnologiesSenior Solutions Engineer
Jun. 2017 - Dec. 2017Elmwood Park, NJSkills: Written Communication · Security Audits · Business Continuity · Organization Skills · Information Technology · Analytical Skills · Microsoft 365
IntegraTec, SRLSenior IT Consultant
Jun. 2016 - May. 2017Santo Domingo, DR
Superintendencia de Bancos de la República DominicanaIT Director
Sep. 2014 - Jun. 2016Santo DomingoRole:
Oversees day-to-day operations in order to provide a secure, compliant, robust, reliable, scalable and efficient infrastructure that supports company strategy and operations, while seeking to improve IT services for the end-user satisfaction. Responsibilities:
• Leads company-wide strategic technology initiatives to build and maintain key elements of the enterprise infrastructure and associated project portfolio, including 24/7 data center infrastructure management and evolution, mobility and remote access services, wireless networks, messaging environments, and active directory integration.
• Oversees the day to day support of all production platforms to ensure the availability, integrity, and confidentiality of the network, servers, telecommunications services and information systems.
• Ensures platforms are efficiently utilized, and cost to operate and support aligns with group and business expectations.
• Ensures all regulatory and compliance requirements are met for all platforms.
• Provides infrastructure services, enabling innovation and leverage IT trends that created business value consistent with the organization’s requirements and expectations.
• Direct and manage a team of technology professionals.
Banco Promerica de la República DominicanaIT Infrastructure and Operations Manager
Oct. 2012 - Sep. 2014Santo DomingoRole:
Oversee all technical operations and performance management of mission critical systems and networks; which includes event management, monitoring and alerting, patching, scanning, hardening, allocating technical resources, and also capacity and availability management. Responsibilities:
• Manages and set priorities for the operations of all technology infrastructure systems, including physical and virtual servers, networking, storage, database systems and physical infrastructure
• Manage various monitoring and alerting technology infrastructure systems.
• Develop policies and procedures for monitoring and alerting of technology infrastructure systems and networks.
• Oversees the day to day support of all production platforms to ensure the availability, integrity, and confidentiality of the network, servers, telecommunications services and information systems.
• Assist with the operating and maintaining of technology infrastructure security measures.
• Ensures all regulatory and compliance requirements are met for all platforms.
• Provides infrastructure services, enabling innovation and leverage IT trends that created business value consistent with the organization’s requirements and expectations.
• Oversight and responsible for all vulnerability scanning, remediation and patching of systems and networks.
HospiraSite Support Team Leader (under contract with Wipro Technologies, Ltd.)
Nov. 2010 - Oct. 2012Haina, San Cristobal, Dominican RepublicLeaded Plant Desktop/Laptop Refresh project. Setting a deployment time-record and time reduction in contrast with previous years. Leaded Local Site Support Team reorganization, implementing the use of Schedules, Forms, Templates, Service Requests and Incident Reports thru the Corporate Service Desk Management application. Assisted in preparation and design for the Server/Network Infrastructure Refreshment covering: Switches, Routers, Firewalls, WAN Optimizers, Servers, Backup/Tape Libraries, SAN Storage and Virtualization-ready Servers. Involved in the forthcoming Projects for migration of current local SMS infrastructure to SCCM, Implementation of Microsoft FEP (Forefront Endpoint Protection), Beta Tester for new PC image based on Windows 7, Application Packaging and many others initiatives.
CAPE Inc.IT Systems Engineer
Jun. 2009 - Mar. 2011Atlanta, GeorgiaSkills: Written Communication · Security Audits · Business Continuity · Organization Skills · Information Technology
CAPE Inc.Senior Communications Systems Engineer
Nov. 2007 - Jun. 2009Basrah, IraqLeaded the implementation process for the Communications and NAVAIDS systems deployed as part of the Reconstruction and Renovation of the Air Traffic Control tower project for the Basrah International Airport in Iraq. Closely worked with two prime contractors (Thales ATM and Thales France) in the on-time completion of this project, recognized by the FAA as one of the most important airport projects executed in the Middle East.
CAPE Inc.IT Systems Engineer
Jan. 2007 - Nov. 2007Baghdad, IraqSkills: Written Communication · Security Audits · Business Continuity · Organization Skills · Information Technology
European CommissionIT Manager
Feb. 2002 - Jan. 2007Santo Domingo, Dominican RepublicManaged the IT Services for the European Commission offices located in Dominican Republic and Cuba. Collaborated with HQ management with cost, incident reports and anomalies reduction. Publicly recognized by the former and current Ambassadors as one of the most skilled, proactive, cooperative and devoted members of the Delegation staff.
Central Bank of the Dominican RepublicIT Systems Administrator Level III
Feb. 1993 - Feb. 2002Santo Domingo, Dominican Republic
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