Carlos Átila da Costa - IT Architect, Bradesco

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Work Background

BradescoSenior Information Technology Architect

May. 2023Curitiba, Paraná, Brasil

BRFEnterprise Data & Solutions Architect - Specialist

Mar. 2022 - Mar. 2023Curitiba, Paraná, BrasilDefining the data architecture structure, standards, and principles, including modeling, metadata, security, reference data such as product codes and customer categories, and master data such as customers, suppliers, materials, and employees. Defining a reference architecture that is a standard for others to follow in creating and improving data systems. Developing and implementing an overall organizational data strategy that aligns with business processes. The strategy includes data model designs, database development standards, data lake implementation and management, data warehousing, and data analysis systems. Identifying data sources, both internal and external, and developing a data management plan that aligns with the organizational data strategy. Coordinating and collaborating with cross-functional teams, stakeholders, and vendors for the successful operation of the enterprise data system. Managing end-to-end data architecture, from platform selection, technical architecture design, and application development to testing and implementing the proposed solution. Defining and managing the flow of data and information dissemination within the organization. Promote proof of concepts and testing to ensure the feasibility of adopting new technologies; Monitor the market to identify technologies, startups, and partners, and proactively propose innovation/improvement in processes, incorporating competitive differentials into the business; Maintain the uniformity of the information technology environment, evaluating the impact on the current framework as well as the IT roadmap. Ensure information security, compliance with internal and external policies and regulations; Conduct studies to adopt new technologies, promoting the best market practices and digital transformation of the process; Map the capabilities and maturity of business areas (processes x systems), guided by best practices in Enterprise Architecture.

NestléDigital Data & Solutions Architect - Specialist

Oct. 2021 - Feb. 2022São Paulo, São Paulo, Brasil• Data Architect responsible for creating the necessary technological architecture to support the big data process, including data collection, governance, information reading and its results. • Establish a set of models, rules and standards that indicate how data should be stored and organized in the company in a useful way for decision making. • Responsible to create the reference data architectures of data products for the business areas, with recommendations of technologies for ingestion of batch data, real-time, cognitive services and integration with third-party systems.

BRFSenior IT Architect - Technology & Analytics

May. 2019 - Oct. 2021Curitiba, Paraná, Brasil• IT Architect with main focus on the processes of the areas: Controllership and Finance, Shared Services, HR, Facilities, IT and Information Security, Auditing, Institutional Relations, Compliance and Legal; • Provide solutions adhering to the needs of the business, in line with the organization's strategy; • Analysis and survey of requirements, generate / propose process flows, design of solutions covering the entire life cycle of the service / solution, as well as the structuring of the corresponding business case; • Interface with the business areas in order to explain solutions and create future partnerships in view of their need; • Promote proof of concept and tests to ensure the feasibility of adopting new technologies; • Prioritize and Manage Business Demands identified in conjunction with the business area; • Monitor the market to identify technologies, startups and partners and proactively propose innovation / process improvement, incorporating competitive advantages in the business; • Select partners that support the direction of the solution; • Maintain the uniformity of the information technology environment, assessing the impact on the current framework, as well as on the IT roadmap. • Ensure information security, compliance with internal and external policies and standards; • Conduct studies for the adoption of new technologies, promoting the best market practices and digital transformation of the process; • Conduct mapping of capacities and maturity of the business areas (processes x systems), oriented to the best practices of Enterprise Architecture;

Quality S.AIT Operations Coordinator

Aug. 2017 - Apr. 2019CuritibaManagement and control of the routine operation, implementation, and support of IT tools and business processes (ITSM, BPM, ChatBot, Automation, IT Asset Management, API / Webservices Integrations). Maintenance of the achievement of area and productivity indicators (SLA, Continuous Improvement, Satisfaction Survey, etc). Use of agile methodology (Scrum), ITIL and Lean for optimization of tasks and reduction rework, aiming at high performance and quality of delivery to the customers. Daily experience with programming languages C #/.Net, HTML, XML, SQL Server database, IIS, Webservices, and Windows servers 2012-2016. Analyze scenarios and development of new solutions to meet the needs of external and internal customers through the mapping of processes, study of tools and establishment of documentation and methodologies.

TREVESIT Support Manager - South America

Sep. 2014 - Aug. 2017Quatro Barras, Paraná, BrasilReport to the Chief Financial Officer in Brazil and Argentina and to the IT and Systems Director in Paris-France. Team management composed of 8 (eight) outsourced employees (Brazil and Argentina). Responsible for the area of Information Technology in Brazil and Argentina (Support, Systems, Infra, and Telecom). Change management for improvements or corrections of errors/failures in infrastructure or IT systems. Relationship with local partners to improve IT services and systems and reduce telephony costs fixed / mobile, corporate internet, Mpls. Planning IT budget and its implications in the company. Elaboration of feasibility studies for new projects and improvements in IT and its conglomerate. International experience in China and France. Main achievements: Implement of Riverbed in Brazil and Argentina to connect with Treves Network and Datacenter in Reims-France. Implement of MRP, MPS, MES, and automation of collectors in logistic and factory floor processes in the Brazil and Argentina. Reduction of costs with IT outsourcing contracts in South America. Implementation of SAN storage and mission-critical infrastructure consolidation to ensure high availability of information technology systems. Restructuring of the technical support team to improve performance and control of so-called technicians. Use the KANBAN method to follow-up with systems consulting to keep ERP within the needs of the company, through customizations, new projects, and training. Implement Cisco wireless network with a high level of security to ensure the integrity and confidentiality of the information. Revitalization of the ERP system to obtain knowledge base and documentation of the processes with the business areas. Implement Vmware virtualization environment in South America. Implement of internet contingency (Websense) and firewalling project using Cisco ASA and Fortigate. Management and consolidation of information security in accordance with ISO / TS 16949.

OpusMúltiplaIT Lead

Apr. 2013 - Aug. 2014Curitiba e Região, BrasilReport to the Manager and Chief Financial Officer. Team management composed of 3 (three) employees. Responsible for the areas: Support, Systems, and Infra. Relationship with suppliers to the prospect of IT projects and knowledge of new technologies. Implement IT procedures for information security and support, in accordance with the internal audit of the ISO 9001. Network environment management Microsoft Windows, Mac OS, and Linux. Management of technical support team to guarantee the full attendance and fulfillment of the internal demands of the area of IT and SLA control. Responsible for the organization and control of software licensing, using the SoftwareONE tool to audits Microsoft and Adobe. Main achievements: Migrate MDaemon corporate email to the Google Apps for Business platform. Migrate Hyper-V Virtualization Environment to the VMware ESX and consolidate critical mission with SAN storage and backup automation. Implement the ITSM oriented in ITIL V3 for control and management of incidents and IT services. Deploy IT infrastructure monitoring service to ensure high availability (Zabbix).

Häfele BrasilIT Coordinator

Feb. 2011 - Feb. 2013Curitiba Area, BrazilReport to Chief Financial Officer and IT Director (Nagold - Germany). Team management consisting of 1 (one) IT Analyst and external system and process consultants. Responsible for IT (Support, Systems, Infra, and Telecom). Management of Microsoft Windows and Linux environments. Responsible for the company's fleet management (company car) to control costs using information systems. Main achievements: Deploy a new version of the ERP system (TOTVS Datasul) with the complete modules of Finance, Fiscal / NF-e, Controllership, Sales, Purchasing, Human Resources, MRP, WMS, BI. Deploy and consolidate IT security procedures and policies and Service Desk system aligned with ITIL and Cobit best practices. Deploy and consolidate mission-critical data center and IT infrastructure (SAN storage, backup automation, power generator, network monitoring, and IT infrastructure). Deployment of virtualization infrastructure (VMware) to optimize the IT environment and ensure the availability of local IT resources. Implement the VoIP telephony interconnecting matrix and subsidiary (Piraquara-PR and São Paulo-SP), aiming at reducing fixed telephony costs. Deploy a web sales system (e-commerce) to grow the sales of the Hafele representatives.

Häfele BrasilSr IT Analyst

Jul. 2009 - Feb. 2011Curitiba Area, BrazilServer Administration Windows / Linux (Exchange Server, Active Directory, Print Server, McAfee Antivirus, VMware Server, ERP TOTVS Datasul, TOTVS BI Logix, TOTVS ECM Webdesk Ged / Workflow, Asterisk, GLPI - Helpdesk, OCS Inventory). Administration and deployment of network asset monitoring system (Switches, Servers, Routers, Printers, VoIP Gateway, Access Points) using ZABBIX and Nagios tools. IT technical support (Level 1 and Level 2) for internal users and external representatives/vendors. Support for corporate VPN (Cisco). Administration and maintenance of the ERP environment.

TELEDATA TECNOLOGIA EM CONECTIVIDADEInformation Technology Analyst

Dec. 2008 - Jun. 2009Curitiba e Região, BrasilSupport for external users/clients. Windows Network Administration. Backup Administration. Level 1 Support for SQL Server Databases.

Unimed - Federação São PauloInformation Technology Support Analyst

Jan. 2008 - Dec. 2008São Paulo e Região, BrasilTeam leader of Service Desk and responsible for the restructuring of the technical support area. Support to other IT infrastructure areas at level 3. Collaborate and execute of the Telecom/CTI project with VoIP technology. Development and Management of Service Desk KPIs.

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