ComparaOnlineHead of UX
Aug. 2022 - Jan. 2024ChileI was part of the Product & UX Area, directly responsible for the structuring, leadership, strategy, and relationship management of the UX team. I managed a team of 4 UX Designers implementing two significant projects for the development of Compara: Design System, which was used across multiple teams, and VoC Plan, which continue to be executed to this day.
Some of my responsibilities included:
- Contributing to the Product strategy by providing insights based on user research.
- Leading the UX team remotely across multiple time zones: recruitment, work validation, coordination, and follow-up of its members.
- Creation and standardization of user research best practices: User Interviews, Experience Audits, Workshop moderation, User testing, among others.
- Developing strategy for the UX area, defining a roadmap based on this strategy.
- Assisting in defining, scoping, and prioritizing a project backlog across multiple products.
- Ensuring consistency and usability in the digital experience.
- Defining UX Path: seniority, salary ranges, responsibilities, skills, and proposing strategies for evolution, integrating new profiles to deepen the team in the future.
- Coordinating collaboration among teams during project execution (DEV, Product, Business, Marketing, etc).
- Continuously monitoring planning to maintain focus on projects and OKR development.