Blanka Bondor

Project & Product Mgmt | UX | Community Mgmt | Mental Health Advocacy @Self-Employed

Life Science & Health CareCommunity ManagerEngagement ManagerCustomer ResearcherBusiness Analyst💸 Marketing🧨 ConsultingTechnologyHungary

Combining diverse expertise to foster inclusive solutions at the intersection of strategy, tech, health, and education. Throughout my journey, I have: - Supported over 10 PwC consulting projects - Driven 4 global strategy & UX initiatives at GoStudent - Developed and managed 3 AI products for a US EdTech startup - Managed communities and taught yoga in Central America and Spain for 6 months I empower teams to create customer-centric value, engage in cross-functional collaboration, leverage new technologies, and deliver lasting impact through strategic planning, product management, and social inclusion. Let's connect and drive meaningful change together!

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Network Power<100 people

Roles

💸100%

Marketing

💰50%

Investor & VC

🔥50%

Startup Founder

Geos

🇭🇺50%

Hungary

🇺🇸50%

United States

Work Background

GT SchoolSenior Strategy, Operations & AI Analyst

Feb. 2023 - Dec. 2023United StatesAs a Senior Operations & AI Analyst, I supported AI product development to build and launch a new AI EdTech program for students preparing for AP and SAT exams. - AI Product Development & Management: Developed AI prompts for 3 learning content types, contributed to product spec and user flow creation to build AI products that enable product scalability, individualized learning pathways, and 5x faster educational milestone attainment - Cross-Functional Team Management: Managed cross-functional teams of Technical Operations, AI Engineers, Marketing and SMEs, coordinated daily syncs and created playbooks to facilitate the development, testing, and integration of AI-generated content into our EdTech App within 2 Qs - Customer Support & Operations Management: Worked with the customer support team to create customer-facing materials and documents that help promote the new educational program, streamline the student onboarding journey, and resolve issues students encounter - Customer-Focused AI Marketing: Developed AI prompts to generate 2 types of marketing content (videos and static posts) for our new program, leveraging student data and pain points to achieve effective targeting and engaging marketing messages As a Senior Strategy & Operations Analyst, I supported the technical and strategic operations of the startup. - Strategic Operations Management: Mapped and analyzed the customer journey to identify areas of improvement and develop customer-centric process improvement strategies - Data Analytics: Created KPI dashboards to track student engagement and program success, identify process bottlenecks and redundancies, and enable expedited executive decision-making and strategic product development through weekly progress reports - Process Optimization & Automation: Mapped, analyzed, and automated stages of customer process flows to reduce customer response time from 48 to 24 hours and enable faster student learning cycles

GoStudentJunior Tutor Enablement Manager - Global Strategic Projects

Jun. 2022 - Dec. 2022AustriaI managed strategic projects in international cross-department teams to ensure the creation and execution of global initiatives across functions and markets, aligned with company OKRs. - Project Management & Strategy Enablement: Managed international teams of 20+ markets, ensuring the localization and execution of 2 global strategic projects within 2 quarters, including a customer rewards and recognition project going live across 20 markets - End-to-End Product Development: Supported a customer-centric product development project from planning and prototyping to A/B testing and launch to introduce a new product feature for Providers to increase engagement - Cross-Functional Product Development: Worked cross-functionally in Scrum with Product, Marketing, UX, Customer Success, and Customer Relations teams to expedite the design, testing, and implementation of new products - Data Analytics & KPI tracking: Created data dashboards (Tableau) to track project KPIs and progress, resulting in expedited product development and transformation processes (2 global project launches within 2 quarters) - Process Optimization: Improved internal operations by analyzing and simplifying CRM (HubSpot) processes, automating 2 Customer Success Manager tasks, allowing the CSM team to tackle more queries per week

PwC HungaryManagement Consultant Intern - Technology & Telecommunications

Feb. 2020 - Jul. 2021HungaryI worked on over 10 projects in digital transformation, technology enablement, strategy, and operations, which included activities such as: - Scenario Analysis & Forecasting: Mapped and analyzed the global digital connectivity market to help the Client understand the current and future state of the market and facilitate their investment decisions (PowerBI) - Process Optimization: Worked on a Strategy & Operations project to improve the internal operations of our Client, conducted employee interviews and surveys, and delivered an organizational transformation plan - GTM Strategy Creation: Developed 5G product use cases for a telecom provider and created a GTM strategy to launch the three most viable ones, diversifying the Client's product offering and maintaining their market leadership - Market Research: Conducted 30+ interviews with major telecom providers and analyzed the level of cybersecurity resilience and legislation reinforcement across European countries to identify gaps, country clusters, and best practices - New Product Development: Supported the Business Development team by contributing to the GTM strategy and sales plan of a new PwC tech venture, enabling the acquisition of 2 new business partners - Digital Upskilling: Participated in digital upskilling to use data analytics (Excel, Alteryx) and data visualization tools (PowerBI) effectively, resulting in improved quality of project deliverables

Comfort Mind Kft.Finance Consultant Intern

Jun. 2018 - Aug. 2018Hungary- Performed controlling and risk management for fund management companies - Attended compliance visits as a result of outstanding work