AH & Association HeadquartersAssociate Business Analyst
Mar. 2018 - Mar. 2020Mount Laurel, New Jersey- Manage requirement collection, configuration, and implementation of new software
- Manage membership database upgrades and/or issues
- Manage and complete IT tickets submitted by client teams to fix or enhance membership database using SQL or specific membership database front facing configuration
- Manage and train employees on expense software (Concur)
- Manage list imports in expense software using Excel
- Manage and develop Salesforce database (set up permissions, organize data, develop enhancements)
- Build, schedule, and distribute reports