MediKredit Integrated Healthcare SolutionsGeneral Manager: IT & Solutions Integrations
Aug. 2014 - Sep. 2018Rosebank, Johannesburg, South AfricaServed on the Executive Committee, holding overall accountability for IT Development, Projects, Business Intelligence, Quality Management Systems, and System Quality Assurance Departments. Acted as ISO Business Owner while ensuring compliance with ISO standards and directives. Prioritised and oversaw all projects, infrastructure enhancements, ad hoc requests, incidents, and testing activities. Administered Project Programme Management aligned with Company Strategy and Goals, leading to strategic alignment and goal attainment. Spearheaded development and management of Business Intelligence Strategic Business Unit, enhancing data-driven decision-making capabilities within organisation.
• Maintained comprehensive documentation of integration processes, configurations, and procedures for reference and future enhancements, resulting in enhanced operational efficiency.
• Navigated organizational risk, regulatory framework, and upheld high standard of quality, contributing to operational excellence and compliance.
• Directed Staff Management and Development, encompassing Succession Planning, Capacity Building, and establishment of a Contingency Skills Plan for critical areas, which ensured a skilled and resilient workforce.