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Work Background
GREENBUSH TAPE & LABEL, INC.Web Developer/Social Media Manager
Jun. 2019Albany, New York Metropolitan Area
IBMWorkflow Analyst - Consultant
Oct. 2013 - Jan. 2014Workflow design, support, and business process analysis.
BNB infotechMobile App Development
Feb. 2013 - Jul. 2025Managing mobile application development for Android/iPhone platforms
RelaxsonicComputer Support Specialist
Jun. 2011 - Aug. 2020Lake Tahoe, CaliforniaI've gotten lucky enough to work with one of the best companies out there. After experiencing the Sonic Portal, I immediately offered my serviced. Since then we have done many projects including websites, social media, advertising campaigns, wordpress projects, Google docs, & currently we are working on an exciting new Liferay project!
Black River ProduceIT Manager
Jan. 2009 - Oct. 2009United StatesDesigned new website, with improved design functionality. Boosted SEO and doubled site visits by using Google Analytics and site content & tags. Managed a Unix phone/voicemail system. Driven by an AUDIX backend. Added/modified users, changed open business hours. Created a .php help desk ticket system and created a google voice powered 24x7 help desk phone number. Built an Exchange 2007 email server and migrated from a managed service, saving Black River Produce $8200.00 annually. Administered user accounts on Windows 2003/ 2008 servers using active directory, built second DC server with Server 2008. Worked with 5 virtual servers in the VMware environment. Designed and implemented a new backup system to eliminate our tape system with improved speed and storage capacity. Was certified and administered the Inventory/
L.A. Burdick ChocolateComputer Support Specialist
Oct. 2006 - Jan. 2009Walpole, NHEcometry user support on Open systems 7.x through 9.x SQL Upgrade testing/implementation from 7.1 to 8.1f and then from 8.1f2 to 9.0.5 Took part in order processing, purchasing & warehousing duties Organized an Ecometry user group conference, with 5 companies in attendance including Escalate Retail Lead Google adwords campaign to improve SEO Became a member of the International Ecometry User Group board with the Trends/Technology position Researched and implemented a VoIP phone system to cut costs and improve productivity Developed HTML enabled ship-confirming ability specific to ship-method by using eFORMz and was able to drastically cut the cost of collates Assisted in web development (.ASP) for several Ecometry add-on's Administered 3 locations point-of-sale systems (PosiTouch) and a Samsung 7000 register & inventory system
AppleHelp-desk Support Staff
Jan. 2006 - Oct. 2006Columbus, OHWas a Tier-1 Apple computers technical support agent (via the company Call Tech) Became an Apple certified technician Lead the company in call highest resolution and lowest call times. Was selected when corporate came to be the 'monitored' employee
Insurance Consultants / Universal Resource NetworkSenior Account Rep
Jan. 2005 - Jan. 2005Customer account representative, for a captive Allstate insurance agency.
Zero Stress TechOwner
Apr. 2000Albany, New York AreaDecrease your frustration, increase your productivity! Learn how to fix and diagnose your computer problems. Save money through technological solutions & automation. Use the power of AI & the internet to access an infinite amount of media and information and do almost anything! Contact us for a FREE consultation. Webdesign Graphic Design AI Training AI Systems Integration Marketing °SEO °Facebook ADs °Google Adwords °Instagram monitazation Consulting Networking Digital Security Security Systems °18+ Camera A/V systems °Indoor/Outdoor camera solutions °Wireless/wired cameras Social Media Management °Facebook °Instagram °Twitter °YouTube °LinkedIn °Google+ °TikTok °Pintrest Malware/Virus Removal Cryptocurrencies Remote Support SEO Wireless/Wired Networking Software/Hardware Support Customer Service Site/Domain Hosting Training OS X v10+ °iPads/iPhones Android Phones & Tablets °Rooting °Security Windows °XP, 2000, Vista 7, 8, 10, 11 °Tablets Windows Server °2000 °2003 °2003 R2 °2008 °2008 R2 °2012 °2012 R2 °2016 °Home Server Exchange Server Javascript Flash Open Source Headless Linux NASs MS Office .CSS A+ Certified HTML HTML5 Linux °Tails °Ubuntu °Kali Liferay Encryption File recovery services
MicromanComputer Build Technician
Jan. 2000 - Jan. 2001Was an intern as part of a post-secondary collegiate program Received a grade of `A' for my class.
Yoga On HighWeb Developer/Network Support
Mar. 1998 - Oct. 2001Columbus, Ohio AreaDeveloped & maintained companies webpage. Provided on-site technical support for the company's network
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