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Work Background
Sankhya Gestão de NegóciosSquad Leader
Jan. 2024Uberlândia, Minas Gerais, Brasil• Leadership of development teams
• Project management
• Relationship management with clients and suppliers
PagoNxt (a Santander company)Senior Product Manager
Jul. 2023 - Jan. 2024Uberlândia, Minas Gerais, Brasil• Responsible for strategically leading the development and launch of products, contributing to the sustainable growth of PagoNxt.
• Managed programs by applying expertise in PMO techniques to optimize processes and ensure project delivery within scope, timeline, and budget.
• Expert in implementing a customer-centric product culture, promoting market intelligence and aligning strategies with organizational objectives.
Zup InnovationTransformation Lead
Mar. 2021 - May. 2023Uberlândia, Minas Gerais, Brasil• Leadership of new product development teams, applying Design Thinking, Inceptions, and Product Discovery to drive innovation.
• Responsible for translating tactical plans into agile actions, utilizing tools such as OKRs to ensure strategy execution.
• Development of strategies and working methods based on gathered information and requirements, aiming for team optimization and excellence in results.
• Identification and resolution of project issues, ensuring timely and quality deliveries.
• Establishment of strong relationships with clients to ensure delivery and service quality.
• Promotion of a mindset through methodologies such as Scrum, Kanban, Lean Inception, and OKRs, empowering teams for adaptability and continuous improvement.
• Definition of clear objectives for the team, considering available resources and conditions, ensuring realistic goals and successful outcomes.
NTT DATASênior Service Leader
Jun. 2020 - Mar. 2021Uberlândia, Minas Gerais, Brasil• Driving the implementation of projects and strategic initiatives to meet organizational needs.
• Effective leadership of a multidisciplinary team of over 60 professionals, including architects, project managers, and developers, fostering collaboration and alignment of objectives.
• Establishing strong relationships with clients and suppliers, ensuring the quality of deliveries and customer satisfaction.
• Defining plans, goals, and activity schedules to ensure timely project completion, optimizing resources and maximizing efficiency.
• Developing strategies in project conception based on gathered information and requirements, aiming to enhance team efficiency and achieve excellent results.
• Actively collaborating with senior management to create effective strategies that meet client requirements and achieve organizational objectives.
• Proactively identifying, prioritizing, and resolving critical project issues, ensuring the delivery of solutions within established standards.
iLink SolutionsCustomer Account Manager
Mar. 2014 - Sep. 2019Uberlândia Area, Brazil• Establishing strong and strategic relationships with clients and suppliers, promoting customer loyalty and satisfaction.
• Product management, utilizing expertise to align company offerings with specific customer needs.
• Efficient project management, ensuring deliveries within established timelines and budgets.
• Proficiency in after-sales, ensuring a continuous and positive customer experience, resulting in long-term partnerships.
• Agile application in daily operations, optimizing processes and ensuring flexibility in addressing challenges.
• Business analysis, identifying improvement opportunities and proposing strategic solutions.
everisAnalista de Sistemas e Tech Lead
Jun. 2011 - Mar. 2014Uberlândia Area, Brazil• Technical leadership, playing a crucial role in guiding and inspiring development teams.
• Strategic project management, applying methods to ensure the delivery of quality technological solutions within timelines and budgets.
• Establishing and strengthening relationships with clients, promoting an understanding of their needs and ensuring service delivery.
• Involvement in identifying and implementing innovative solutions, contributing to the continuous success of projects.
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