Rukayat Aminu-ibikunle - Business analysts, Nnuro Technologies ltd

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

✔️50%

✨16%

Business Owner

👍16%

Sales & BizDev

Geos

🇮🇳33%

India

🇬🇧16%

United Kingdom

🇹🇷16%

Turkey

Work Background

Scottish Tech ArmyBusiness Analyst

Feb. 2023United Kingdom- Played a pivotal role in a charitable organization, enhancing and streamlining the process of co-archiving on the website. - Assessed existing archiving methods, identified areas for improvement, and implemented strategies to optimize the community archiving process. - Worked closely with stakeholders to ensure effective organization, preservation, and accessibility of the website's valuable community knowledge and resources.

7ven OaksInformation Technology Business Analyst

Dec. 2022 - Aug. 2023Worked with cross-functional project development team in the release and sprint planning. Delivered Root-cause analysis and Impact assessment of Business problems and Improvement. Authored Requirement gathering and Elicitation. Effectively communicated and gained project stakeholders support via Collaboration and negotiation. Developed user stories, user persona and customer journey maps. Development of Business process modelling. Supervised User testing and Acceptance criteria Initiated and planned software development life cycle using Agile and waterfall methodologies.

RIKE-KEFBusiness Inteliigence Analyst

Sep. 2022 - Dec. 2022United Kingdom- Extracted and analysed complex data sets to generate insights and create reports for executive-level presentations. - Collaborated with cross-functional teams to provide data-driven insights that informed key business decisions. - Facilitated communication channels and joint projects between university and SME partners. - Conducted market research to identify and discover growth opportunities and new markets. Analysed data on operations, financials, performance metrics, and customer feedback. - Evaluated outcomes and identified areas for improvement, driving innovation, growth, and success for both universities and SMEs. Achievements Parsed and assessed intricate data collections, empowering high-level decision-making based on data insights. Cultivated cooperation across diverse teams, connecting educational and corporate realms and pinpointing expansion prospects via thorough market investigations. Executed thorough data examinations, stimulating inventive thinking. Transferred the reporting system, resulting in a 25% enhancement in efficiency. Constructed a predictive model that led to a 10% uptick in sales, impacting the organisation's accomplishments.

First Bank of Nigeria Ltd.Business Process Analyst

Aug. 2018 - Feb. 2022- Took ownership of the scope definition for a project, including background, problem statement, requirements, and scope elements. - Comparing developer-produced Power BI reports to user requirements to ensure they are satisfied. - Improved end-to-end service delivery for flat rate savings products and conducted benchmarking analysis. - Analysed, planned, and facilitated the smooth transition of customers to the CRM platform, enhancing complaint handling and customer satisfaction. Large sets of product reference data across fixed-income derivatives from varying sources. - Organized workshops, documented procedures and process maps, and delivered training on Customer Due Diligence (CDD). - Reviewed policies and procedures related to financial crime, including AML, sanctions, ABC checks, and escalation processes. Achievements Led comprehensive project scope definition, improved Power BI report alignment with user requirements, optimized flat rate savings service delivery, facilitated CRM platform transition, managed diverse financial data sets, enhanced Customer Due Diligence procedures, and collaborated effectively to implement solutions while strengthening financial crime prevention policies and procedures. Contributed to organizational success and compliance.

First Bank of Nigeria Ltd.Team Lead Business process Analyst

Sep. 2016 - Aug. 2018Ilorin East, Kwara, Nigeria- Collaborated with clients, business units, and development managers to grasp business requisites. - Conducted requirement elicitation, documentation, and analysis concerning business challenges. - Worked closely with product owners to align the software vision and ensure high-level requirements traceability to enhance sales. - Engaged with the technical team to design data-driven software solutions managing data flows and approval thresholds to meet these demands. - Designed, executed, and maintained databases for analysis, effectively overseeing the bank's customer relationships and performance and recommending rewards. Achievement Designed a Direct Sales and Financial Tracking application to facilitate real-time B2B and B2P sales in the field. This initiative led to a 10% improvement in loan disbursement turnaround, increased customer engagement, and a 15% rise in business referrals from satisfied customers.

First Bank of Nigeria Ltd.Head funds transfer

Jun. 2012 - Aug. 2016ilorin• Prompt handling of Automated Telegraphic Transfer, National Electronic Funds Transfer (to other banks) and Nigerian Inter-Bank Settlement Systems transfers. • Ensure proper and prompt running of Western Union Money and MoneyGram transactions. Initiate the processing of form M, LC, Custom Duties and prompt foreign currency indent / requisition. • Ensure prompt and timely local funds transfers. • Handle Domiciliary account withdrawals and lodgments from customers. • Ensure prompt processing of form A transfers, bills payment, fees. • Issuance and repurchase of foreign drafts / Travelers’ Cheque; clearing for foreign cheques.

FINBANK PLCBusiness Process Analyst

Aug. 2007 - May. 2012Ilorin, Kwara, Nigeria• Documented procedures and process maps of Customer Due Diligence (CDD) for the different processes/products, producing training materials and delivering training to users. • Constantly liaising with different stakeholders in the business ranging from Senior Management, External vendors, Developers, Front Office Team and Relationship Managers in delivering the most effective KYC solution for the Organisation • Organising training and delivering refreshers course on systems and procedure changes to bridge the knowledge gap where identified. • Liaised with other business units such as Legal, Settlements, Credit and Relationship Managers to define requirements. • Updating daily and weekly spreadsheets for all aspects of monitoring. • Constantly engaged the business (Marketing, Sales and Technology) on the requirements and define operational process to support the integration of the CRM. • Map out new processes as requested by the solution design team. • Managed the delivery of the training and learning process and the final delivery and Go live functionality of the CRM Implementation.