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Network Power<100 people
Roles
🐦25%
Design
💬25%
Customer Service
🖥️25%
Data Entry
Geos
Work Background
K12Data Entry Specialist
Jun. 2023 - Nov. 2023Tucson, Arizona, United StatesEntering customer and account data from source documents within time limits.
Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
Research and obtain further information for incomplete documents.
Apply data program techniques and procedures.
Keep information confidential.
Ensure proper use of office equipment and address any malfunctions.
Mobile Notary Tucson LLCNotary Public
Oct. 2020Tucson, Arizona, United States• Checked documents and identifying credentials for all
parties.
•Generated reports, uploaded documents into digital
storage and prepared client case affidavits.
•Met with clients in Remote Online and in person
environments to witness signings.
•Supported timely and accurate administrative task
completion.
•Updated journal with names and dates for permanent
record.
•Maintained comprehensive understanding of digital fraud
and electronic signature verification, keeping sensitive
documents secure and verifying authenticity.
•Managed digital databases and physical file systems.
• Looked for signs of fraud or coercion and refused
notarization.
•Administered oath to document signers to obtain
affirmation of truth.
•Performed wide-ranging administrative, financial and
service-related functions.
•Ordered and distributed office supplies while adhering
to fixed office budget.
•Assisted in proper processing of up to 120 bookings
monthly, encompassing multiple representatives.
J & J MonogramingManager
May. 2014 - Mar. 2021Tucson, Arizona Area• Established workflow processes, monitored daily
productivity and implemented modifications to improve
overall performance of personnel.
• Coordinated special projects and managed schedules.
• Managed office operations while scheduling
appointments for department managers.
• Maintained computer and physical filing systems.
• Optimized organizational systems for payment
collections, AP/AR, deposits and recordkeeping.
•Coached new hires on company processes while
managing employees to achieve maximum production.
•Utilized client and staff feedback to maintain customer
partnerships and increase revenue.
•Oversaw office inventory activities by ordering and
requisitions and stocking and shipment receiving.
•Compared vendor prices and negotiated for optimal
savings.
•Sourced vendors for special project needs and
negotiated contracts.
•Oversaw quality control and productivity rates to
increase revenue and production times.
Enterprise HoldingsCustomer Service
Jul. 2013 - Mar. 2014sierra vista, arizonaAttracts potential customers by answering product and service questions suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
PSA Art Awakenings- Las Artes de MaricopaBehavioral Health Technician
May. 2012 - Apr. 2013bisbee/douglas, az-Provides services to Title XIX (seriously mentally ill (SMI), general mental health (GMH), general mental health and substance abuse (GMH/SA)) and Non-Title XIX youth and/or adult populations.
-Provide psychosocial rehabilitation services to adults with a diagnosis of a serious mental illness.
-Facilitate skills training and pre-job workshops in art studio settings.
-Oversee the health, safety and welfare of clients in the program.
-Develop and maintain effective working relationships with community agencies, case managers and clinical teams.
-Participate in clinical staffing's and individual service planning sessions with case managers, treatment staff, family members and others to identify and meet client treatment and transition needs.
-Assist clients in identifying and pursuing realistic treatment goals.
-Maintain information on community resources for client assistance and support.
-Provide education, assistance and support to family members and others involved with the client to enhance awareness of mental health challenges and to increase their ability to contribute to the rehabilitation process.
-Conduct and document continuing assessments of client functioning.
-Maintain client records and other documentation according to agency standards.
-Provide emergency face to face counseling and/or crisis intervention as needed to avert or in response to client needs.
-Complete documentation within the identified time frame. -Attend supervision and training to attain the amount of hours as required by state licensing standards.
-As requested, participate in program and organizational events and functions. -As needed, develop individualized treatment plans in coordination with clients' clinical teams and individual service plans.
-Provide back up to other staff as needed and/or as assigned
Kindred HealthcareAdmissions and Marketing Coordinator
Oct. 2010 - Feb. 2012sierra vista, arizonaBe the first point-of-contact for families, discharge planners and other new resident referral sources. Answer their questions and give tours of the facility. Worked with Sales and Marketing, engage in public speaking opportunities, and be involved in the community to make sure people are aware of the excellence in health care that Kindred offers.
Southeastern Arizona Behavioral Health ServicesBehavioral Health Technician
Apr. 2010 - Oct. 2010sierra vista, arizonaCoordinates and monitors services for the member and family as outlined on the individual service plan developed by the Child and Family Team/Adult Recovery Team. Works as a member of the CFT/ART Team to assess strengths, needs progress and goals. Assist CFT/ART Team with clerical, outreach and coordination activities identified in the consumer and family/support service plan. Engages in community outreach to develop resources to enhance and support service delivery capacity. Assures accurate communication with community, team members and fellow SEABHS employees. Provides services throughout the various SEABHS locations as needed. Reports to their assigned Clinical/Program Supervisor.
Aegis CommunicationsSupervisor
Oct. 2009 - Feb. 2010
Three SpringsBusiness Office Manager
Feb. 2008 - May. 2009
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