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Work Background
Stefanini BrazilBilingual Full Support Analyst
Apr. 2024São Paulo, São Paulo, BrazilSupport Analyst at Stefanini for the client BNP Paribas.
Stefanini BrazilTécnico de Suporte I
Jun. 2023 - Apr. 2024São Paulo, São Paulo, BrazilTécnico de Suporte I pela Stefanini para o Banco Safra.
DXC TechnologySupport Technician I
May. 2021 - May. 2022São Paulo, SP, BrazilSupport Technician by DXC Technology providing services to Itaú-Unibanco.
TIVITSupport Technician I
Mar. 2018 - May. 2021São Paulo, SP, BrazilSupport Technician by TIVIT providing services to Itaú-Unibanco.
Self-EmployedIT Professional
Jan. 2016 - Mar. 2018São Paulo e Região, BrasilIT support in software maintenance, cabling, software installation, formatting, backup, file recovery, parts exchange, cleaning, and basic computer classes.
Instituto de Botânica de São PauloNetwork Support Internship
Mar. 2014 - Dec. 2015São Paulo e Região, BrasilInternal support of software and hardware to the departments of the Institute of Botany of São Paulo and maintenance of the website of the Institute and of the Botanical Garden of São Paulo.
FDE - Fundação Para o Desenvolvimento da EducaçãoInfrastructure and Network Support Internship
Jul. 2013 - Sep. 2013São Paulo e Região, BrasilAnalysis and support to the infrastructure and network of all São Pauo state's schools. Network testing, switch configuration, and firewalls (Sonicwall and Watchguard).
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