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Work Background
Stefanini Brazil
Bilingual Full Support Analyst
Apr. 2024
São Paulo, São Paulo, Brazil
Support Analyst at Stefanini for the client BNP Paribas.
Stefanini Brazil
Técnico de Suporte I
Jun. 2023 - Apr. 2024
São Paulo, São Paulo, Brazil
Técnico de Suporte I pela Stefanini para o Banco Safra.
DXC Technology
Support Technician I
May. 2021 - May. 2022
São Paulo, SP, Brazil
Support Technician by DXC Technology providing services to Itaú-Unibanco.
TIVIT
Support Technician I
Mar. 2018 - May. 2021
São Paulo, SP, Brazil
Support Technician by TIVIT providing services to Itaú-Unibanco.
Self-Employed
IT Professional
Jan. 2016 - Mar. 2018
São Paulo e Região, Brasil
IT support in software maintenance, cabling, software installation, formatting, backup, file recovery, parts exchange, cleaning, and basic computer classes.
Instituto de Botânica de São Paulo
Network Support Internship
Mar. 2014 - Dec. 2015
São Paulo e Região, Brasil
Internal support of software and hardware to the departments of the Institute of Botany of São Paulo and maintenance of the website of the Institute and of the Botanical Garden of São Paulo.
FDE - Fundação Para o Desenvolvimento da Educação
Infrastructure and Network Support Internship
Jul. 2013 - Sep. 2013
São Paulo e Região, Brasil
Analysis and support to the infrastructure and network of all São Pauo state's schools. Network testing, switch configuration, and firewalls (Sonicwall and Watchguard).
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