ContinentalInternational Key Account Manager
Sep. 2011 - Sep. 2018Established highly empathetic relationships with potential customers/partners and streamlined promotional activities of specific product groups in particular geographical locations. Conducted workshops, trainings, technical seminars, actively contributed in market/product related exhibitions, shows, and events, and represented company both domestically and abroad. I identified and met customer inclinations and maintained long-term retention by securing market intelligence on specific product groups/key market players and creating detailed, comprehensive market surveys. I built and sustained highly empathetic and unparalleled relationships with potential customers/partners to exceed level of customer service and streamlined promotional activities of specific product groups in particular geographical locations. I am pivotal in formulating and implementing sales strategy of regional sales team to boost sales. I co-operated with supporting departments such as sales & customer support, logistics, R&D, technical, finance, controlling, legal etc. Following is my key achievement: - Increased company sales by 20-25% as compared to the recent years by identifying and capturing new further business opportunities and ensuring top-flight customer service. Some of my key milestones including: » Acquired different intercultural skills and contributed to expedite market expansion of Continental products by visiting over 24 countries within EMEA and APAC regions and conducting 200 client meetings/presentations. » Derived market development of Indian and North-African markets and fostered congenial relationships with local representatives, achieving preferred supplier position for company of various product types. » Delivered exceptional services within Indian market, allowing company to participate first time with own booth in its history in a reputable oil & gas exhibition in 2017.