Mar. 2008 - Mar. 2024• Senior Accountant from March 2008 to March 2017
• National Planning & Reporting Manager from April 2017 to current
• PA to CFO & CEO
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Analysed and solved multi-faceted problems that effected executive leaders and business initiatives.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Identified opportunities to streamline processes and improve office operations and efficiency.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Organized and updated databases, records, and other information resources.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Hired, managed, developed, and trained staff, established, and monitored goals, conducted performance reviews, and administered salaries for staff.
• Created reports, presentations, and other materials for executive staff.
• Built and managed processes for tracking and monitoring department performance.
• Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Jul. 2002 - Feb. 2008Strijdom Park, Randburg, South Africa• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Completed payroll for employees and maintained detailed records of procedures.
• Established SAP Business One accounting system to reflect accurate financial records.
• Reported financial data and updated financial records in ledgers and journals.
• Used knowledge of local laws to comply with reporting requirements.
• Reduced financial discrepancies through transaction monitoring and management.
• Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
• Reconciled and corrected issues with financial records.
• Analysed financial data to assist in budget creation and forecasting.
• Completed tax forms in compliance with legal regulations.
• Created detailed expense reports to facilitate reimbursement for business expenses incurred.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Developed and implemented procedures to improve accounting efficiency.
Interior Design Effect (Pty) LtdBookkeeper / Executive PA
Aug. 1999 - Jun. 2002Parktown, South Africa• Organized and detail-oriented with a strong work ethic.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Cultivated interpersonal skills by building positive relationships with others.
• Applied effective time management techniques to meet tight deadlines.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
X-Calibre Project (Pty) LtdBookkeeper / PA
Jan. 1998 - Jul. 1999Sandton• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
• Worked effectively in fast-paced environments.
• Proven ability to develop and implement creative solutions to complex problems.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Identified issues, analysed information, and provided solutions to problems.
• Passionate about learning and committed to continual improvement.
• Provided professional services and support in a dynamic work environment.
• Gained strong leadership skills by managing projects from start to finish.
• Worked well in a team setting, providing support and guidance.
Babcock Fabrication (Pty) LtdPA for Divisional Director
Dec. 1992 - Dec. 1997Jet Park, Boksburg · On-site• Self-motivated, with a strong sense of personal responsibility.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Paid attention to detail while completing assignments.