Joshua Randall - Technical Associate, Amazon

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Network Power<100 people

Roles

💸100%

Marketing

Geos

🇺🇸100%

United States

Work Background

AmazonFC Associate

Oct. 2018Troutdale, OregonFulfillment Center

Self-Employed IT ConsultantIndependent Business Owner

Feb. 2016Computer Systems Admin roles fulfilled Support of the following: Backup Disaster recovery Email Firewall Information technology IT security Microsoft solutions Mobile solutions Network security Networking Smartphones Spam / Anti-spam Spyware / Anti-spyware Virus / Anti-virus Labtech / Connectwise Admin VM Ware Active Directory

Phoenix Technology (Vancouver & Portland)Help Desk Specialist

Dec. 2014 - Feb. 2016Vancouver, Washington, USAHelpdesk Tech support Entry level Computer Systems Admin roles fulfilled Office management Support of the following: Backup Disaster recovery Email Firewall Information technology IT security Microsoft solutions Mobile solutions Network security Networking Smartphones Spam / Anti-spam Spyware / Anti-spyware Virus / Anti-virus Labtech / Connectwise Admin VM Ware Active Directory

Pioneer Pacific CollegeStudent

Oct. 2011 - Dec. 2014Wilsonville, ORFinished my degree

ServerLogic CorporationIT Consultant

Mar. 2012 - Dec. 2013Tigard, ORPerformed tech support as a Help Desk representative in a Microsoft based environment. Citrix Remedy Epic Lync

ACS, a Xerox CompanyCustomer Service Professional

Dec. 2010 - Aug. 2011Portland, Oregon AreaSprint Nextel Wireless expert. - Call center environment where it is necessary to be productive in a fast paced office environment. Competitive sales experience. - Customer solutions to better meet customer's need for specific services including, but not limited to, up-selling service and product solutions. Customer service solutions professional. - Customer satisfaction in every situation is a requirement. Proactively solving all known or unknown issues to offer a customer the best customer service.

Norris & Stevens, Inc.Assistant Property Manager

Apr. 2008 - Nov. 2010Oregon City, ORForest Heights Apartments - Located at 750 Cascade Street in Oregon City, Oregon Customer service and office professional. - Providing an inviting environment for potential residents. Exceeding customer satisfaction by providing all of the necessary information regarding the property. Handyman/ maintenance professional. - Ensuring that all repairs are professionally completed in an efficient amount of time to provide a safe environment for current residents and future residents. Competitive marketing skills refined. - Using multiple methods of advertising to ensure that potential residents will choose to live at this property over the various choices in the area.

Premier Custom ComputersIT Consultant - Volunteer

Jan. 2004 - Mar. 2008Vancouver, WAI built custom PC's and solved PC problems for over 100 customers.

Josh Randall Landscaping MaintenanceOwner/Operator

Nov. 2003 - Nov. 2007Vancouver, WashingtonMarketing skills learned. - Using various methods of advertising, I was able to build a successful business that allowed me to exceed my personal goals. Accounting and business management. - Maintaining a positive income for not only myself, but for employees who worked with/for me. - Maintained records for tax purposes to ensure that I could continue to remain in business. Customer satisfaction and professional bidding. - Providing a positive and creative approach to solving every customer's request while maintaining a competitive edge over any competition within a very competitive market.

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