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Work Background
Foundation SoftwareClient Services Representative
Mar. 2024Strongsville, Ohio, United StatesAssist clients across The United States, Canada and Puerto Rico with their payroll software errors.
Empower clients by walking them through step by step processes to understand and fix any errors in their database.
Adjust taxes, wages, and deductions in the database according to the rules put in place by the state the clients operate from.
Assist in basic accounting.
Import payroll to QuickBooks through software integration tools.
Utilize cross- department collaboration to create the best service possible for the clients.
Sausalito CateringSocial Media Manager
Jul. 2023 - Nov. 2024Cleveland, Ohio, United States
JovieNanny
Mar. 2022 - Dec. 2022Cleveland, Ohio, United StatesReturned to the company after my time in Korea.
Care for children in their own home.
Also cared for children in a group setting during a 3-day event at a hotel. A group of 24 children ages 4-12.
Provide care for children with disabilities, such as: non-verbal autism, cerebral palsy, febrile seizures.
Leaders of Tomorrow International SchoolEnglish Language Teacher
Mar. 2021 - Mar. 2022Seoul, South KoreaLead classrooms (2) in English language instruction, age 6yrs (full-time M-F), age 8 yrs (part-time MWF)
Bi-weekly reports and and quarterly progress reports for student roster of 22 students.
Collaborate with parents and Korean co-teacher to give students the best learning experience possible.
YBM Head of English Department
Mar. 2019 - Mar. 2021Seoul, Seoul, South KoreaLead Foreign English department in lesson planning, progress tracking, and daily reporting for parents.
Student body of 100 students.
Lead discussions with school director to improve student life and classroom activities.
Self-employedVirtual Assistant
Dec. 2018 - Aug. 2023Cleveland, Ohio, United States
The Goddard SchoolAssistant Preschool Teacher
May. 2017 - Jun. 2018New Albany, Ohio, United StatesAssist lead teacher in day-to-day classroom activities
Keep classroom clean
Assist in restroom training with toddlers
Daily reporting and semi-annual progress reports
JovieNanny
Jan. 2017 - Dec. 2018Powell, Ohio, United StatesCared for children in their own home.
MXD GroupDSC Scheduling Representative
Mar. 2016 - Aug. 2017New Albany, Ohio, United StatesWork with customers to schedule deliveries of their furniture/mattresses to their home, office, etc. Furniture comes from companies such as Arhaus, Restoration Hardware, Joybird, JCPenney, Pottery Barn, William-Sonoma, etc.
DICK'S Sporting GoodsOnline Shopping Assistant
Sep. 2015 - Oct. 2016Hilliard, Ohio, United StatesAssist customers with finding items, building shopping carts, utilize discounts, and take payment for DICK's Sporting Goods, Golf Galaxy and Field & Stream websites.
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