Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Synthesis Software Technologies PMO
Aug. 2022 - Dec. 2023City of Cape Town, Western Cape, South Africa · HybridCompany growth mandated the formation of a Project Management Office. I was tasked with establishing the PMO to collate & monitor projects across all Business Units. Developed a Sharepoint/PowerBI system to track People, Projects, Assignments, Role requirements, RAG status, Timesheet analysis, Team Health & projected resource Bench. Created standard processes & templates. Developed monthly executive reporting mechanism and project/people Profitability/Leakage analysis. Provided project context for RFPs & sales proposals. Proposed PMO integration requirements to finance team for a transition to Sage Intacct. Given the company's growth trajectory, researched & provided recommendations on appropriate toolsets for tightly integrated enterprise project management solution. Acted as interface between project accountant, operations, finance & resourcing.
Logicalis SAManager: Bid Office
Oct. 2019 - May. 2022Cape Town Area, South AfricaBid Office management of local & international Managed Services and allied technology sets.
Sales Operations management
Salesforce administration
Marketing support
Bid & Solution collateral creation
Definition of TSIA-compliant Sales Operations Framework
Logicalis SAProject Manager
Apr. 2019 - Sep. 2019Cape Town Area, South Africa* Project Management of local & international client onboarding projects
* Business process definition, design and documentation
* Sales forecasts
Vesta TechnologiesSenior Systems Architect
Apr. 2017 - Feb. 2019Cape Town Area, South Africa* Architecture, design, project management of several modules for an mSCOA-compliant Local Government Financial Management system. We had 20 municipalities as clients.
* Agile/Scrum environment
* Architected REST API integration to various third-party systems
* Architected modules for Property Valuations, Property Register, Asset Management, Document Workflow, Salary system, online payment systems. * Integration to National Treasury: Central Supplier Database (CSD). * Integration to several print bureaux for bulk Statement printing.
* XML integration for bulk MMS delivery of statements.
* Custom-designed a file import processor to accommodate diverse needs of customers & vendors, including Meter Readings & Bank Statements.
* Implement 'Support Centre Plus' helpdesk system: assess fit, configure, embed processes operationally.
* User Group presentations, project management, ticket management, release documentation.
SanlamSystems Analyst
Oct. 2016 - Mar. 2017Cape Town Area, South Africa* Systems Analysis for Sanlam's core commission-processing system, SanPay. Worked primarily on the Finance stream for sub-ledger for agent commission accounting. * Agile/scrum environment
* BPM, SQL-Server, Java.
ComputacenterService Integration Manager
Feb. 2015 - Apr. 2016Cape Town* Designed a Project Accounting system, whereby recruitment, travel and man-hours effort could be tracked for multi-million Rand, international outsourcing projects. This included interfaces to Sage/Pastel, SRSS reporting, budgets, a custom-developed time-tracking system, and custom development of a paperless Travel Requisition workflow system. * Consulted on the implementation of the Protection of Personal Information Act (POPI) and trained 530 staff. * Developed training material for the Anti-Bribery and Corruption Act.
University of the Western CapeSenior Business Analyst
Jun. 2014 - Feb. 2015Cape Town Area, South Africa* Business Analysis leadership on strategic projects across the disciplines of analysis & definition of business & functional requirements, feasibility & cost/benefit analysis, planning & designing solutions, systems & user acceptance testing, enhancements and support of various business applications. * Agile project environment
* Transition the UWC Student Administration system from an outsourced development project to an in-house maintained system.
* Project-plan the transition of the system to a new technology platform (.Net / Oracle).
Computacenter (South Africa)Lead Business Analyst
Jan. 2008 - May. 2014* Lead Business Analyst for the Student Enrolment Management System (SEMS) project at the University of the Western Cape. * My role involved re-engineering all the University's core business processes where appropriate and designing IT solutions across the full student life-cycle, from application to graduation.
* Scrum master
* Coordinate simultaneous development streams & interfaces across multiple vendors.
* Integrate with several packages including RMS (Residence Management), accounting system, Marks Administration system
* Paper-based Application process reengineered to be fully digital. * Application approval and Selection processes reduced from several months to instantaneous
* Fully integrated, auto-generated Class & Tutorial Timetables across students, staff & tutors.
* Promotion & Graduation processes changed from manual to automated, estimated as 4 weeks work per year saved.
* Electronic students records and Academic Transcripts implemented including conversion of all history since circa 1975.
Digica (Pty) LtdService Manager, Solutions Architect
Aug. 2002 - May. 2010* Managed the Service Management function of the South African office of an international IT outsourcing company. * Manage the call centre - staffing, systems, processes.
* Be the customer Service Manager for escalations & SLA reporting.
* Control financial & company secretarial functions.
* Office design & relocation.
* Solutions Architect in a pre-sales role for local and international outsourcing proposals, including bid documents and corporate presentations.
Capespan (Pty) LtdManager: Enterprise Architecture
Jan. 1998 - Jun. 2002* Responsible for the Enterprise Architecture of South Africa's largest fruit exporter.
* Business Analysis & Technical Design of bespoke development projects
* COTS systems selection
* Integration projects
* Business process re-engineering
* Project liaison across multiple platforms & development teams
* Industry-level integration of numerous Supply Chain role players & systems
* My responsibilities covered a plethora of technologies including mainframe, mid-range and end-user computing solutions.
Unifruco LimitedSystems Analyst
Jan. 1991 - Dec. 1998Cape Town Area, South Africa* Systems Analyst
* Informix 4GL Developer
* Informix Database Administrator
* During my tenure at Unifruco, I was fortunate to participate in numerous high profile projects both locally and internationally.
* Designed & implemented an industry-leading supply chain management system.
* Designed & implemented an international sales & stock management system. Three years in London, Hamburg & Antwerp exposed me to many exciting learning opportunities.
* Requirements definition for a logistics & supply chain management system eminating from a multi-national merger. * Designed and implemented interfaces between local office & international functions. The project involved more travel opportunities, and exposure to working with a respected American software house.
Intch is a Professional Networking App for the Future of WorkSee more people like Stephen on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
451129 people
17
Website & App Developer Expert
17
Head of onboarding and servicing @ Top 4 South African bank
19
Fleet Planner @ EnviroServ Waste Management (Pty) Ltd
74310 people
17
Head of onboarding and servicing @ Top 4 South African bank
0
Head of Professional Services / Operations Manager @ Tech guru
17
Managing Director @ Power Patch Partners and Advisory