Thompson IGContinuous Improvement - Certification Specialist
Sep. 2017 - Dec. 2018Fenton, MIFostered a corporate culture of problem solving by designing cross-functional teams, teaching lean tools, and leading problem-solving initiatives focused on amplifying safety, customer quality, waste reduction, and operational efficiencies. 🔹️ Engineered standardized systems for internal auditing, training, recruitment, production quality, and customer service to fortify process control and achieve proprietary, industrial, commercial, and regulatory certifications including SGCC, IGCC, ISO, and OSHA. 🔹️ Revitalized HR platforms for recruiting, onboarding, training, work cell certification, skill assessment, and data-driven employee performance metrics, resulting in a 28% reduction in hourly turnover and 86% increase in employee satisfaction.
🔹️ Pioneered a self-propelled professional development curriculum for manufacturing team members, empowering employees to steer progress toward career aspirations beginning on their first day. 🔹️ Directed development of KSA and KPI driven automated performance reporting utilizing real-time production peer ranking metrics.