Jan. 2022 - Mar. 2023Detroit, Michigan, United States
Gaiety Entertainment CenterAccount Manager/Operations
May. 2007 - Oct. 2009Rodney Bay, Saint Lucia• All administrative and accounting duties.
• Responsible for purchasing all consumables etc for restaurant and bar.
• Payroll generation and distribution.
• Dealing with customers queries and complaints on a daily basis.
• Scheduling of activities i.e after work lime with live bands, disc jockeys every Friday and Saturday evening. Wedding receptions and banquets.
• Keeping records of all staff files, vacations, sick leave, staff rotations etc.for the two departments.
• Generation of special menus on evenings and for special occasions.
• Ensuring that the restaurant is in perfect condition to entertain the guests; cleanliness, lighting, music, table layout, menu specials, flowers, linen etc.
• The opening and closing of the restaurant at the designated times.
• The maintenance of optimum stock of all food and beverage consumables e.g. straws, takeaway bags, cleaning materials.
• Providing checklist to bar and kitchen and ensuring that shift leaders and head chef are providing lists in a timely manner so Storeroom Assistant can replenish locations efficiently.
• Advertising and Marketing Promotion in conjunction with the Directors.
• Organizing weekly stock checks and presentation of results within 2-3days. • Generation of Food and Beverage Costing. using Restaurant Manager Software, Quickbooks and Microsoft Excel.
JAG Inc/Island AdventuresAdministrative Assistant to CEO
Jan. 2005 - May. 2007Beausejour, Gros Islet• All administrative duties
• Responsible for the maintenance of all company vehicles.
• Responsible for handling all incoming calls and transfering them, to the respective persons.
• Dispatching cruise ship passengers at Pointe Seraphine/The Wharf.
• Dealing with customers queries and complaints on a daily basis.
• Scehduling of various tours for the various hotels on the island.
• Keeping records of all staff files, vacations, sick leave, staff rotations etc.for the two departments.
• Making all travel arrangements for CEO
Cafe Claude/Bosuns Bar & BistroOperations Assistant
Jul. 2002 - Dec. 2005Gros Islet, Saint LuciaEnsuring that the restaurant is in perfect condition to entertain the guests; cleanliness, lighting, music, table layout, menu specials, flowers, linen etc. The opening and closing of the restaurant at the designated times. The maintenance of optimum stock of all food and beverage consumables e.g. straws, takeaway bags, cleaning materials. Providing a checklist to the bar and kitchen and ensuring that shift leaders and head chef are providing lists in a timely manner so Storeroom Assistant can replenish locations efficiently. Advertising and Marketing Promotion in collaboration with Restaurant Manager. Organizing weekly stock checks and presentation of results within 2-3days. Generation of Food and Beverage Costing using QuickBooks and Microsoft Excel.
J Q Charles LtdSecretary
Sep. 2002 - Aug. 2004Castries, Saint Lucia• All administrative duties
• Daily scheduling of sampling sessions for all JQ’s Supermarkets
• Scheduling all travel arrangements for Marketing Manager through Executive Assistant
• Scheduling of all media bookings radio and television.
• Assist with planning, organizing and implementing sales and marketing programmes for the Company.
• Assisting the sales department with preparing porposals including follow up on sales leads and the handling of key customer accounts.
UpworkVirtual Assistant
Mar. 2016Cayman Islands
Star Publishing CompanyAccounts Receivable/Payable Clerk
Sep. 2009 - May. 2011Massade, Saint Lucia• Generation of all invoices for newspaper sales, advertisements, printing, book sales and any other requested by Accounts Manager in MYOB Account Edge
• Researching the status of invoices and payments communicating findings to the inquiring party as well as reconciling vendor statements or inquiries to internal records and correct discrepancies accordingly
• Also relief for Inventory Clerk when on vacation or absent
• Assisting Human Resources Manager with generation of vacation schedule and other tasks required
• Calculating commission for sales clerk to be sent via email to HR for approval.
• Generation of Order List for Printing Department on Mondays, Wednesdays and Fridays
• Assisting HR with the relief of the receptionist for lunch break.
• Reconciling accounts with companies on a daily basis.
• Telephoning customers for the outstanding payment to the Star Publishing locally and internationally.
• Collection of bad debts from clients
• All filing and administrative duties given by the Human Resources or Accounts Manager.
• Approving of advertisement log before it is taken to graphics department for creation.
• Generation of Receivables and payables report for Accounts Manager
• Attending regular accounts meeting held every Friday at 2:30pmAnalyzing and matching transactions with payments whether by check, Direct Deposit or wire.
• Arrange for distribution of payments i.e. prepare for mailing.
St. Lucia Chamber of Commerce - EU SFA 2006Junior Secretary
Aug. 1999 - Jul. 2002Saint LuciaStarted as an Office Assistant and move up the ranks to Junior Secretary
Government of Saint LuciaStatistical Officer
Aug. 1994 - Dec. 1996Saint LuciaAssisting in data entry and data research Calculation of duties paid on Customs Invoices