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Work Background
Human Resources Generalist / Office Manager
Ultra Safe NuclearHuman Resources Generalist / Office Manager
Jun. 2021 - Oct. 2024South Africa1. Benefits Administration: Directed employee benefits for staff across Canada, South Africa, the United States, and the United Kingdom. Managed enrollments, terminations, claims processing, and employee inquiries while ensuring up-to-date employee records. 2. Employee Life Cycle Management: Onboarding: Executed seamless onboarding processes, including paperwork completion, conducting orientations, and team integration. Served as a key point of contact for employee queries and concerns. Performance Management: Reviewed appraisals and employee goals to ensure alignment and consistency, providing feedback to the HR Director and HRBPs. Retention Planning: Supported strategies to retain top talent by evaluating benefits, conducting stay interviews, and researching retention initiatives. Offboarding: Coordinated exit interviews, facilitated knowledge transfers, issued termination letters and ensured smooth transitions for departing employees. 3. Compliance & Administration: Developed and enforced HR policies and procedures, ensuring compliance with international labor laws. Managed employee records globally, including personal information, job descriptions, resumes, and bios. Prepared HR documentation for recruitment, offers, promotions, salary adjustments, and terminations. Collaborated with IT and finance to ensure seamless information flow. Handled timekeeping reporting for payroll and leave management. Conducted research on HR topics and labor laws in various countries, managed HR correspondence, organized meetings, maintained HR databases, and supported daily HR operations. 4. Skills Development: Independently crafted and maintained a company-wide skills register, capturing employee qualifications and expertise for talent management, succession planning, and gap analysis. 5. Notable Achievements: Contributed to the successful company-wide rollout of ADP. Supported a Reduction in Force (RIF) initiative. Assisted the US entity in implementing a furlough process.
IT Service Manager Assistant
EdconIT Service Manager Assistant
Sep. 2019 - Apr. 2021Crown Mines, JohannesburgKey responsibilities: 1. Project Planning, Processes, and Reporting: Assisted in the development and implementation of project plans to ensure the timely delivery of IT services, including new store openings, closures, revamps, and relocations. Monitored project progress, tracked milestones, and prepared detailed status reports for management review. 2. Project Budget Management: Supported the preparation and management of project budgets, closely monitoring expenditures to ensure compliance with budgetary constraints. 3. Project Meetings Coordination: Scheduled and organized project meetings, provided updates on store project progress, documented meeting minutes, tracked action items, and followed up on deliverables to ensure project timelines were met. 4. Document Management: Maintained comprehensive documentation for all projects, including store plans, reports, meeting minutes, and other relevant materials. Ensured proper version control and document accessibility for the project team. 5. Team Collaboration: Supported the project team by coordinating tasks and activities to ensure efficient workflows. Utilized the “Remedy” system to log change controls, ensuring all changes were documented accurately and followed the approved change management process. 6. Notable Achievements: Played a key role in a nationwide Switch and Server Replacement Project. Integral member of the transition team during the business rescue process, contributing to the successful execution of store project requirements by coordinating activities, managing timelines, and ensuring smooth implementation across multiple locations.
IT Project Coordinator
BCXIT Project Coordinator
Oct. 2018 - Aug. 2019Kramerville, SandtonKey responsibilities: This role required meticulous planning, tracking and coordination. I prepared and distributed project status reports, assisted with budgets and preparation of key project documentation for clients. The projects I orchestrated on include: Revenue Recovery at City Power Retail Support at City Power Revenue Recovery at MISA Sekhukhune Municipality In addition to project administration, I also contributed to the business development efforts. My responsibilities included, identifying new business opportunities and managing the tender process to secure new projects. Specific duties were: Sourcing possible tender opportunities Coordination of tender submissions Maintenance of new leads and deals on Leads2Business Maintained commercial and company information documents
Project Administrator/Business Development Support
EON ConsultingProject Administrator/Business Development Support
Jun. 2014 - Aug. 2018Vorna Valley, MidrandIn my capacity as a Project Administrator, I was responsible for overseeing and supporting the implementation of several key projects. This role required meticulous planning, tracking and coordination. I prepared and distributed project status report, assisted with budgets and preparation of key project documentation for clients. The projects I worked on include: 1.Revenue Recovery at City Power 2.Retail Support at City Power 3.Revenue Recovery at MISA Sekhukhune Municipality In addition to project administration, I also contributed to the business development efforts. My responsibilities included, identifying new business opportunities and managing the tender process to secure new projects. Specific duties were: 1.Sourcing possible tender opportunities 2.Coordination of tender submissions 3.Maintenance of new leads and deals on Leads2Business 4.Maintained commercial and company information documents
Rand ITT Clerk
Nedbank Corporate and Investment BankingRand ITT Clerk
Nov. 2013 - May. 2014Crown Mines, JohannesburgMaintain high quality standards for Nedbank Customer Services’ products and productivity, ensuring prompt turnaround times in managing risk and compliance. Ensure that all transactions are processed in accordance with relevant regulatory requirements, and investigate and clear all outstanding items daily.
Project Administrator
EON ConsultingProject Administrator
Mar. 2010 - Jun. 2013Vorna Valley, MidrandIn my capacity as a Project Administrator, I was responsible for overseeing and supporting the implementation of several key projects. This role required meticulous planning, tracking and coordination. I prepared and distributed project status report, assisted with budgets and preparation of key project documentation for the client, and managed the Eskom helpdesk and rebate programme for these initiatives. The projects I worked on include: 1.Eskom Solar Water Heating Programme 2.Energy Efficient LED Project
Receptionist
Spectrum Value Management Ltd.Receptionist
Jan. 2008 - Oct. 2009Florida Glen, RoodepoortAs a receptionist, I was responsible for operating the switchboard, managing the Managing Director’s diary, coordinating travel and conferences, handling document management, and overseeing office stationery and supplies.
Receptionist
Ambit Management ServicesReceptionist
Jun. 2007 - Dec. 2008Illovo, RosebankAs a receptionist, I was responsible for operating the switchboard, managing the Managing Director’s diary, coordinating travel and conferences, handling document management, and overseeing office stationery and supplies.

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