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Work Background
Graphic Designer
GciGraphic Designer
Aug. 2022Illustrate concepts by designing layouts of art and copy by arrangement, size, type size and style, and related aesthetics for signs, banners, vehicle wraps, for business and community visual marketing needs. Prepare final files for production on large format printers, plotters and laminators. Ensures operation of design equipment and software by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions. Maintain inventories of supplies and pre plan for upcoming orders.
Content Assistant
ALL THINGS BBQ, LLCContent Assistant
Aug. 2021 - Jan. 2022Provided creative and digital asset management to support to the marketing team for website, social media and in store marketing. Edited, and organized product images, support and schedule product photoshoots for website.
Quality Assurance Specialist
Service DirectQuality Assurance Specialist
May. 2019 - Feb. 2021Responsible for listening to calls to verify highest quality of prospective customers. Also responsible for advertisements for B2B marketing campaigns
Graphic Designer
Self-employedGraphic Designer
Oct. 2015 - May. 2022Work with clients to create designs, logos and other visual messages unique to their brands using professional computer applications to get their messages across in ways that are memorable, effective, and aesthetically pleasing.
Interior & Paint Planner
Elliott AviationInterior & Paint Planner
Mar. 2014 - Sep. 2015MLIDevelop and deliver an executable plan accounting for materials, engineering, equipment, tooling, facility, other support and personnel to Operations for the successful completion of assigned projects on schedule, at or below budget with zero squawks. * Confers with Department Managers, Supervisors, Crew Chiefs and or Senior Technicians to determine the status of assigned projects per Daily Tracking System (DTS) * Prepares parts list of required materials, tools, equipment and personnel to insure consistent production, while meeting milestone dates in DTS * Prepares production reports, including but not limited to capacity, materials, engineering and manpower requirements and or shortages * Provides updates to DTS on Milestones, Constraints, Hours and Cards * Attends and or schedules meetings as required to insure operations has an executable plan and executes the plan of record in DTS * Provides a recovery plan to Operations when relevant milestones in DTS are in jeopardy * Recommends when overtime is required to meet DTS milestones * Identifies and expedites operations, processes, parts issues and or outside Technical support, which may impact DTS schedule * Plans, schedules and coordinates workflow for each department for assigned projects to meet DTS milestone completion dates * Monitors Burn Hour Rates and advises Operations Department Managers when goal hours for assigned projects are in jeopardy * Coordinate between Operations, Supply Chain Management and Customer Support Representatives, Quotes for material and labor for customer approval * Insures customer approvals are received on a timely basis * Schedule and coordinate Work Order Closing Review with Operations Department Managers * Close the work order and insure an appropriate invoice is created and provided to the Customer Support Representative
Interior Material Specialist
Elliott AviationInterior Material Specialist
Jun. 2013 - Mar. 2014* Develop contacts with vendors to determine lead times for completions projects and communicate vendor information and lead times to the Completions Buyer. * Compile all burn documentation information needed to release interior as per FAR guidelines. * Act as liaison with Parts Department to ensure all initial order of parts arrive on time and are inspected prior to a/c arrival, when possible. * Communicate status of interior projects with the Interior Shop Manager, Supervisors, Quality Control, and the Completions Designer. * Compile and maintain maintenance manuals for vendor products, such as seats, cabinets, and finish products. * Compile, maintain, and update Interior Shop SOP Manual (Standard Operating Procedures). * Complete any administrative duties assigned by Interior Manager or Assistant Manager such as expense reports, etc. * Assist Interior Manager and Supervisors with coordination of shop training. * Update ongoing list such as training records and certificates. * Parts research, ordering and monitoring to assist team leads and supervisors.
Completions Designer
Elliott AviationCompletions Designer
Apr. 2011 - Jun. 2013Moline, Il• Provide interior and exterior design assistance to completions customers during the design process, by building relationships to learn their preferences and fashioning them into a custom design that suits their specific aircraft needs. • Work closely with vendors to keep current on the latest fabrics, new products and design trends. • Design interior and exterior 2-D and 3-D visual reference presentations for current or future completions customers, aiding them to envision the end result of their aircraft refurbishment project. • Attend Transition meetings between sales team and operations team to make sure all information is clear and up to date. • Assist sales staff with customer communications and quote proposals. • Support the continued improvement of the Design to Operations transition, communication, and follow through during projects.
Customer Specialist
Best BuyCustomer Specialist
Aug. 2010 - Apr. 2011Provided exceptional customer service by asking lifestyle questions to thoroughly understand customers specific needs, offering relevant services, solutions, and accessories so customer can make informed decision to complete their computer and home networking connections.
Customer Service Representative
Farmers State Bank of Western IllinoisCustomer Service Representative
Sep. 2006 - Jun. 2010Responsible for processing and recording customer transactions including cashing checks, deposits, withdraws, processing loan payments and money transfers. Designed flyers for promotional products, services and events.

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