MicrosoftDesign Researcher
Jan. 2016 - Jan. 2018Redmond, WADesigned and executed research projects with methodology such as usability testing, interviews, contextual inquiry, focus groups, and surveys, to investigate user experience, product usability, and customer needs, habits, and practices. Delivered actionable, impactful, and timely research insights on top priority needs, through high quality original research, by leveraging insights, and data from other researchers, and through external sources. Worked closely with stakeholders to identify research needs and created research plans.