Franchise Entertainment GroupGeneral Manager Human Resources
Oct. 2007 - Jun. 2012Rhodes, SydneyFranchise Entertainment Group operates Video Ezy Australasia, Blockbuster Australia & New Zealand, and Ezy DVD Australia. FEG have over 1,170 retail locations across Oceania & South-East Asia, with revenues of AUD$700 million & 7000 employees across Australia. Head of HR, reporting directly to the GM & matrix reporting to two MDs. Five business partner direct reports & 9 operations matrix reports. A dynamic People, Culture & Systems role in a commercial, complex, ambiguous, fast-paced, multi-brand, shared-services group focused on growth via acquisition. Instrumental in growing turnover & profitability via Change & Capability programs, transforming & integrating business acquisitions and leading the industry's industrial relations strategy. Head of HR, responsible for: Human Resource Strategy & Commercial Implementation, Learning & Development Programs, Talent Management, Change Management & Cultural Alignment, Retail Operations Integration, Performance Management, Employment Relations Programs, Leadership Development & Coaching, Senior Recruitment & Selection, Internal Communications, Shared Services & Systems Implementation, Project Management and Event Production.