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Work Background
Director
PPT Group (Pty) LtdDirector
Dec. 2019Edinburgh, Scotland, United KingdomPPT is a specialist R&D firm that provides AI and technology strategy and innovation services to a diverse range of clients, with expertise in executing projects across various technology solutions. The business has successfully scaled to service multiple clients across different industries. As one of the founding members, I have been personally responsible for this growth. Key accomplishments include: • Successfully launched and scaled the business, both locally and internationally. • Developed and implemented a comprehensive Artificial Intelligence strategy and execution framework, resulting in live Large Language Model (LLM) solution implementations for clients. • Built a highly competent team of engineers, business analysts, and data analysts, delivering client solutions using various technology platforms. • Provided strategic leadership to the business and teams, across various consulting engagements with customers. • Managed and successfully launched e-commerce apps, including loyalty programs, reaching over 1.5 million users. • Serviced prominent clients such as Starbucks, Walmart South Africa, Famous Brands, and a FTSE 100 client in London.
CTO
Taste Holdings Limited (Starbucks & Dominos Pizza South Africa)CTO
Aug. 2018 - Nov. 2019South AfricaResponsibilities include development of and leading the innovation and technology strategy and execution for the group with a primary focus on digital solutions. Identify how best to leverage technology platforms and services to deliver a sustainable competitive advantage.
Innovation and Customer Strategy
Taste Holdings Limited (Starbucks & Dominos Pizza South Africa)Innovation and Customer Strategy
Aug. 2016 - Sep. 2018Johannesburg Area, South AfricaSteer overall digital innovation and customer strategy agenda. Launch a digital payment and loyalty solution (Starbucks Rewards) in South Africa. Launch of a fully integrated business intelligence and insights capability to further drive the overall digital agenda. Identify and implement digital initiatives to differentiate the business. Digital product management.
Product Development - Loyalty & Customer Strategy
WesBankProduct Development - Loyalty & Customer Strategy
Jan. 2013 - Jul. 2016Johannesburg Area, South Africa• Create the product vision, strategy, and roadmap • Research and identify new opportunities for digital solutions team to innovate • Work closely with digital teams across the bank to define and implement digital products and services
Business Solutions Manager - Multiply Rewards
MomentumBusiness Solutions Manager - Multiply Rewards
Feb. 2012 - Dec. 2012South AfricaManaged the team responsible for strategic project delivery. Focus was centred around conceptualisation and the implementation of the business unit strategy and product requirements, including the identification of new product launches with in the loyalty and rewards business unit.
Manager - Process Innovation
The IQ Business Group (Pty) Ltd, RSAManager - Process Innovation
Dec. 2010 - Jan. 2012South Africa• Prepare business and engagement models for clients, including implementation roadmaps. • Management of a team of consultants on client engagements.
Business Solutions Manager - Vitality
Discovery LimitedBusiness Solutions Manager - Vitality
Jan. 2009 - Nov. 2010Johannesburg Area, South Africa• Planning and executing strategic projects within Vitality (Discovery Holdings Rewards, Health & Wellness programme). • Steer business changes as well as identify and manage the implementation of key initiatives. • Recognise and deliver improved customer value.
Business Process Consultant (Team Leader - Vitality)
Vitality UKBusiness Process Consultant (Team Leader - Vitality)
Feb. 2007 - Jan. 2009Johannesburg Area, South Africa• Identified and managed integration with partner companies • Managed business requirements across finance, new business and member servicing. • Developed customer experience modelling and analysis capability. • Initiated and managed product requirements.
Business Process Analyst (PruHealth - Vitality)
Vitality UKBusiness Process Analyst (PruHealth - Vitality)
Oct. 2005 - Jan. 2007South Africa• Designed and implemented business processes for launch of a startup in the UK. • Involved in the development of the rewards programme and partner integration processes across international business sites.
Senior Software Consultant
TCM (IBM Business Partner)Senior Software Consultant
Jan. 2000 - Sep. 2005Software and Services consulting with a specific focus on IBM products

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