Richard Adams - Devops Manager, Alarm.com

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Work Background

SelfbookDevOps Director

Apr. 2022 - Dec. 2022Los Angeles Metropolitan Area · Remote• Created infrastructure from scratch for new hospitality booking project utilizing AWS. • Docker containers in serverless ECS (Fargate) and Serverless RDS (Postgresql) • IAC using Terraform • CI/CD using GitHub actions • Performed pricing reviews and made recommendations based on user load. • Managed automated pen testing procedures • Participated in PCI audit data gathering and audit interviews • Participated in agile celebrations, refinement and sizing, and roadmap discussion meetings weekly

Thrive360DevOps Manager

Mar. 2021 - Apr. 2022Austin, Texas Metropolitan Area · Hybrid• Performing a full range of devops functions to control systems and attain maximum utilization and efficiency. • Managed day to day operations for six-person development team and external QA team. • Scrum master duties, including sprint planning, task sizing and estimation, daily stand-up meetings and twice monthly stakeholders’ meetings • Built infrastructure stack using Terraform for AWS. • Performing regular pricing reviews of AWS assets to ensure best sizing and pricing are being utilized • Scheduled deployments on elastic beanstalk applications. • Stack included AWS, Elastic Beanstalk, RDS, CloudFront, S3 and Lambda • Managed internal security and privacy training for GDPR, HIPAA and other regulatory compliance protocols as needed. • Managed automated pen testing procedures • Managed secure access password vault for 10 employees • Managed G-Suite administration for 30 employees • Managed Active Directory for 30 employees • Managed procurement and inventory of computing devices for 30 employees • Performed automated stress testing during each sprint to ensure that newly deployed code was as performant as previously deployed code. • Assisted with database query design and tuning as needed.

NCR CorporationSite Reliability Engineer

Aug. 2007 - Nov. 2020Dallas/Fort Worth Area · Remote• Served as subject matter expert for two of NCR’s hospitality enterprise hosted solution products. • Tech stack included: Azure, MS SQL Server, .net, Chef, Rundeck and SALT server • Build & maintain multi-tenant VMware platform in multiple international and domestic data centers. Patch automation via WSUS and SALT jobs. • Automation efforts for both on-premises and cloud-based software deployments using Chef, ARM Templates and Terraform. Transition from manual, batch-based deployments to full pipeline based automated CI/CD deployments for three different hosted applications. Migration from on-prem to Azure based PaaS using ARM and Terraform templates. • Monitoring application health for a large-scale e-commerce solution using Kibana, built dashboards in Azure Analytics to allow stakeholder access to near and real-time performance metrics. • SQL server queries and reporting based on development team needs. • Design jobs via PowerShell and Rundeck over ssh for windows. • Designs and implements system security measures such as backups, access control, system accounting, and disaster recovery to ensure and maintain system integrity and availability. • Participates in the development and implementation of agency information system policy to establish agency operating standards and procedures. • Performs fault isolation and repairs in a complex computing/networking environment independently or in consultation with vendor or other technical personnel to diagnose and correct system problems. • Participates in the development of internal data management plans and coordinates plans and activities with personnel of other agencies to avoid duplication of efforts, share information, and maximize system efficiency • Participates in the planning, implementation, and management of special projects to develop project management skills and assisting in achieving agency information systems objectives.