Rebecca Sutter - President, Educritical.com

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Network Power<100 people

Roles

🔥60%

Startup Founder

✔️40%

💰20%

Investor & VC

Geos

🇺🇸40%

United States

🇧🇪20%

Belgium

🇵🇭20%

Philippines

Work Background

ASE - National Institute for Automotive Service ExcellenceChief Technical Officer

Nov. 2021Leesburg, Virginia, United StatesReporting to the President & CEO, the Chief Technology Officer (CTO) is a member of the executive leadership team and part of a 40+ member staff. This person leverages their extensive knowledge of both technology and business to provide innovative and proven solutions and to develop and execute ASE's institute-wide information technology strategy. A proven leader, change agent and innovator who will maintain the direction, vision, and strategy for our technology team while expertly orchestrating major, complex transformation and development projects. The CTO insures all projects are designed to meet the business needs of ASE, determines use of appropriate and integrated technology, evaluates current technology and IT infrastructure, assesses needed technical skills and abilities to design, develop and complete projects within budget and time constraints. Sets staffing/consulting levels within to meet ASE’s commitments, and insures ASE’s customers receive outstanding service. The CTO enables and drives strategic technology decisions, as well as the future direction of the business, approaching it from a deep understanding of technology solutions and their contribution to driving value through revenue growth and organizational efficiency. Builds upon and delivers a technology strategy aligned with the institute’s mission, vision and objectives as well as hands-on assistance with the work. The CTO’s responsibility is to ensure that the organization’s processes and policies related to IT infrastructure, data integration, security and applications development are defined, adhered to and efficient.

Educritical.com LLCPresident

Oct. 2021Fairfax, Virginia, United StatesFounder and President. Educritical.com is an IT consultancy specializing in helping small to mid-size organizations automate all aspects of the education they provide.

Compliance Solutions, Inc.CIO

Jun. 2004 - Dec. 2013Compliance Solutions Inc., provides business process outsourcing for educational organizations. We can provide our customers certification process design, primary data capture and organization, client portals, reporting, recertification management and marketing, assessment management and delivery, and elearning hosting and administration services. If you provide training to people, we can be your back-office. If you provide classroom or online training, we can provide self-service portals for your customers. If you want to provide elearning, we can deploy an entirely self-managed system using your SCORM course, including all backoffice payment and registration services. See our web site at http://www.compliancetracking.com for details. My role at CSI is to monetize all of HCI's internal business processes by turning them into services that can be provided to other organizations.

Health Communications, Inc.Vice President, Information Services

Sep. 1997 - Oct. 2021Arlington, Virginia, United StatesWorking CTO/CIO. Responsible for the architecture, design and implementation of specialized information systems and products; technical, security and regulatory compliance for our products and services; design, development, P&L and customer support for elearning and SaaS online products; the integration of off-the-shelf applications for standard business functions; relationship management for our many vendors; and the management of IT staff, systems administration and managed services contractors; customer-facing Technical support; Elearning Development; and a Processing department that performs data capture/enrichment. HCI was a leading provider of occupational instruction in the hospitality industry, and I ultimately managed the records and training of over 200,00 classroom students and elearning to over 100,000 students per year through our own infrastructure. We developed many of our own solutions internally as there are few off-the-shelf applications designed for this industry that scale. I also assisted the VP of Sales & Marketing with business development. Some things I've done in this position include building systems capable of capturing, archiving, organizing and providing customer access to over 1,000,000 paper documents a year; developing a secure information products delivery mechanism; building an internal virtualized SOA ESB cloud for integrating off-the-shelf CRM, LMS and BI systems with internally developed applications; process automation affecting the entire organization; implementing self-service customer service via an extensive internally-developed customer portal with data management and reporting capabilities, and developing ancillary information products around this portal; implementing support for mobile devices and specialized platforms and services; and implementing a SCORM 2004-compliant elearning and online assessment platform.

Howard Hughes Medical InstituteCollaborative Systems Administrator

Aug. 1996 - Aug. 1997Responsible for all knowledge management systems, some web development and email information systems for over 5000 researchers around the world.

National League of CitiesComputer Services Manager

Apr. 1991 - Aug. 1996Provided day-to-day management of computer support department staff. Transitioned users from a DEC VAX minicomputer to a Novell Netware based network, and from ARCNet to Ethernet. Organized the computer services function, documented systems for users and support, wrote key software for managing business functions. Ancillary activities involved managing voting systems at conferences; producing technical related communication for members (wrote/produced a video for the annual CCC conference on the power of the Internet - in 1994); and advising member cities and state leagues on technical issues.

Asgard SoftwarePresident

Jan. 1983 - Dec. 1991Co-founder and full owner. Asgard Software was a software, hardware and publishing organization devoted to the TI-99/4A from 1982 through the early 1990s. One of the largest companies in this space, we offered over 150 products, published a regular magazine, and produced and manufactured hardware and firmware products. Products were sold by direct mail and through an international dealer network. We were a pioneer for providing support through Compuserve (the Internet of the day), and in seeking out and cultivating a network of independent software developers.