Rachel McNamara - Owner & Marketing Manager, Mor Media

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Work Background

McKinney CompetitionsMarketing Manager

May. 2023Dungannon, Northern Ireland, United Kingdom · On-siteJoin the UK and Ireland's fastest-growing competition site. Checkout our winners' gallery and view our latest competitions to win cars, cash, and homes!

WebsiteNIMarketing Manager

Apr. 2023County Tyrone, Northern Ireland, United KingdomAt WebsiteNI, our creative, hard-working team of designers, developers, and digital marketing experts are truly passionate about what we do. We help provide and deliver a strategic digital approach to place your business in front of its ideal customers online🎯 📌𝗣𝗹𝗲𝗮𝘀𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝗼𝗿 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐦𝐞 𝐯𝐢𝐚 𝐦𝐲 𝐩𝐡𝐨𝐧𝐞 𝐨𝐫 𝐞𝐦𝐚𝐢𝐥 𝐛𝐞𝐥𝐨𝐰📌 📧 rachel@websiteni.com

Mór MediaOwner | Social Media & Content Creation Agency

Jun. 2021IrelandI help you provide and deliver a strategic digital approach to place your business in front of its ideal customers online. ⭐ Social Media Management ⭐ Custom Content Creation ⭐ Marketing Consultant 📌𝗣𝗹𝗲𝗮𝘀𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝐭𝐨 𝐥𝐞𝐚𝐫𝐧 𝐦𝐨𝐫𝐞📌 www.mormedia.info

DigiTallyDigital Marketing Lead

Jan. 2021 - Mar. 2022Tuam, County Galway, IrelandThe role of Digital Marketing Lead is to provide and deliver a strategic digital approach to place DigiTally in front of its ideal customers online. This includes social media, website management, content creation, SEO (Search Engine Optimisation) and delivering inbound leads to the sales process. See below the following links of video and website content I have created with the team at DigiTally.

ResourceKraft Energy Management SolutionsMarketing Manager

Oct. 2019 - Dec. 2020Limerick, IrelandThe role of Marketing Manager consisted of driving ResourceKraft's growth initiatives working closely with business development management team and the CEO to ensure delivery of the company sales & marketing plan.

Procad – Autodesk Gold PartnerSenior Marketing Executive

Feb. 2019 - Oct. 2019County Limerick, Ireland• Develop and implement a B2C demand generation strategy to drive qualified traffic to the company website and generate new leads. • Responsible for over-all marketing planning for Procad liaising with Autodesk on Marketing Plans. (i) Annual Marketing Plan for Procad (ii) Quarterly Marketing Plan for Procad (iii) Quarterly Marketing Plan for Autodesk • Responsible for the creation and development of all marketing campaigns, online campaigns, and telemarketing. • Analysis of all marketing activity and assigning marketing results to the sales team. • Responsible for maximizing Procad's CRM use, over-seeing the contacts, and review all marketing segmentation and targeting for better campaign set-up. • Attending trade shows throughout the year, organizing 2 live events annually (MFG + AEC), and all upcoming webinar series each quarter. • Administrate the creation and publishing of relevant, original, high-quality content creating a regular publishing schedule and promoting content through social advertising. Eg: Blogs, Social Media Posts, Landing Pages, Newsletter & Surveys. • Assisting with the training and development of new staff on the technical, sales, and marketing team.

Procad – Autodesk Gold PartnerInternal Sales & Marketing

Feb. 2017 - Jan. 2019County Limerick, IrelandThe primary objective of this position is to provide Administrative and Sales & Marketing support to the internal staff and sales solutions to clients as required. Other roles and responsibilities I have include: • The key point of contact for clients: Answering queries, offering advice, and introducing new products. • Managing the company’s CRM database. • Administrate the creation and publishing of relevant, original, high-quality content. Eg: Blogs, Social Media Posts, Landing Pages, Newsletter & Surveys. • Create a regular publishing schedule and promote content through social advertising. • Regular website maintenance, updating the layout, functionality & UI using Wordpress. • Assisting the Marketing Team with upcoming Digital Marketing Campaigns, Web analytics, e-mail marketing, and SEO. • Assisting the Technical Support Team, resolving technical issues through research, customer engagement, and troubleshooting. • I designed the companies new website, which can be viewed in the attachments below.

Department of Social ProtectionClerical Officer

Jun. 2015 - Oct. 2015Dominic Street, Limerick.The Department is responsible for the delivery of a range of social insurance and social assistance schemes including pensions, benefits, allowances, and other supports. Services are provided to many categories of customer, the unemployed, older people, the sick, people with disabilities, carers, and the community. • Customer Service: Dealing with the public/customers e.g. responding to queries and providing information. • General Clerical Duties: Filing, photocopying, answering/making telephone calls, dealing with e-mails, reception desk, etc; • Use of Information Technology: Word processing, spreadsheets, database, e-mail, and internet. • Routine accounts work.

Munster RugbyEvents & Hospitality Executive

Apr. 2015 - Apr. 2017Thomond Park Stadium, LimerickReporting directly to the Events and Hospitality Manager, my role and responsibilities included the following: • Customer Service: (i) Liaising with the public/customers e.g. responding to queries and providing event and match-day information. (ii) Conduct surveys and collect data, using methods such as interviews, questionnaires, and consult with clients in order to identify survey needs and any specific requirements. Prepare and present summaries and analyses of survey data while directing customer feedback to the correct departments and following-up on progress. • Assist with daily development, implementation, and management of events through precise and efficient communication and coordination. • Assist supervising & coordinating the activities of personnel, subcontractors & vendors. • Manage various event operations – Stadium suite set-up, staff supervision, ticketing, and audio/visual service arrangements. • Match Day Duties: Greeting and dealing with enquires and organizing relevant match day events for the general public, Munster Branch members, and Munster Rugby Squad & Management. • Cash Room Administrator: Maintaining records of cash and preparing cash drawers for check-out register at the start of each match day. • Conducting Interviews for new and upcoming positions for the 2016/17 Season. • Radio Operator at Irish Independent Park.

Aer LingusGround Operations - Customer Service Agent

Jun. 2014 - Jun. 2015Cork & Shannon AirportThe face of the airline at the airport. From check-in, to boarding at the gate and greeting guests arriving back at the airport, Guest Services ensure Aer Lingus guests have a safe and pleasant journey. • Customer Service: Dealing with the public/passengers e.g. responding to queries and providing information. • Checking-in: Looking after passengers as they check their bags and receive their boarding passes. • Arrivals: Looking after the safe arrival or transfer of passengers as they arrive back at the airport. • Boarding: Ensure that passengers board their flight safely.

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