Nicole A Robinson - Proposal Management Expert, RFP QUEEN

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Work Background

The RFP QueenFounder

Dec. 2023CanadaProposal Management, bid management, bid development, sales operations, proposal team training, coaching and hiring. Proposal process review, tool implementation.

The RFP QueenSmall Business Owner

Nov. 2022Greater Toronto Area, CanadaSkills: Customer Service · Relationship Building · Tender Preparation · Invitation to Tender · Business Strategy · Microsoft Excel · Budgeting · New Business Development · Outsourcing · Marketing · Sales · Subject Matter Experts · Microsoft PowerPoint

No Really, Everything's Fine PodcastPodcast Host

Jan. 2022North AmericaCo-founder and co-host of the podcast

CyderesSales Operations Manager - Bid Management

Jan. 2022 - Jul. 2023Greater Toronto Area, CanadaHire, mentor train and coach new Proposal Coordinators. Developed the on-boarding and training processes for new hires. Developed on-going training programs for new hires. Resulting in achieving individual work within 4 weeks and 100% advancement rate within 12 weeks. Updated the kick off process to increase value between cross functional teams who support response process. Initiated the overhaul of the content library system Introduced and trained on proof based writing style Introduced Capture Management program

CyderesSr. Bid Manager

Sep. 2021 - Jan. 2022Toronto, Ontario, CanadaSkills: Communication · Product Knowledge · Deal Qualification · Relationship Building · Project-based Learning · Tender Preparation · Invitation to Tender · Business Strategy · Contract Negotiation · Microsoft Excel · Sales Pipeline Management · Collaborative Problem Solving · Budgeting · Subject Matter Experts · Microsoft PowerPoint

CyderesBid Manager

Jan. 2016 - Sep. 2021Toronto, Ontario, CanadaA contributing member of the organization's documentation team (Pre-Sales), who plans, executes and delivers client facing documents utilized in the sales cycles of the global sales team. This role includes but is not limited to managing the end to end process of responding to RFP, RFI, RFQ and drafting of SOW's. 2017 President's club award winner, Customer Champion as voted on by my peers.

The Bargains GroupPromotional Sales Coordinator

Jul. 2009 - Sep. 2011Executed tasks in relation to the completion of promotional sales orders. Which included but was not limited to contacting clients to confirm that they received information that they requested, writing orders, submitting orders for entry, following up with vendors to ensure that purchase orders had been received, following up with the client once the order was completed. Updating the website with new promotional products, Completed promotional inquiries from clients, including researching the item and providing a photo and pricing for the item. Sourcing networking functions. Attend networking functions to speak to potential clients to bring in new business. Follow up with contacts from events. Maintenance of the promotional products in the showroom, ensure that they were current and priced. Order promotional items for the company to use in its own self promotion.

The Backstage lifeProducer

Nov. 2007 - Jan. 2012Work with clients who need images created for promotional use. Develop a vision for the photo shoot or film, hire the perfect team of creative individuals to execute the vision, manage all aspects of the shoot on the day of. Communicate the clients vision to the creative team, location scouting and model casting. Post production follow up, completing photo selection from the captured images on the shoot which require further editing and present final shot selctions to client. Interview fashion production experts who work behind the scenes in the fashion industry in Toronto. Bringing a focus to those jobs in the industry that don't garner as much attention but are necesary for the successful execution of any fashion line.

BrandPoint Services, Inc (formerly known as CertaPro Commercial Services)Marketing and Project Coordinator

Jan. 2007 - Jun. 2008Coordinated all activities in the preparation and execution of painting projects for multiple clients. Acted as a single point of contact for all clients and contractors hired to execute each project. Resolved all conflicts and problem solved on each project to ensure that projects were completed to the specifications of the client, on time and on budget. Liaised with company public relations firm to organize the attendance of each National Account Manager at our sponsored networking events held nationwide.