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Work Background
AmazonArea Manager
Jul. 2023 - May. 2025Erlanger, Kentucky, United States
AmazonAviation Security Credentialing Specialist
Jul. 2021Hebron, Kentucky, United States
AmazonAviation Security Credentialing Specialist
Jul. 2021Hebron, Kentucky, United States
AmazonAssistant Shift Manager
Sep. 2017 - Jul. 2021DKY4Lead daily shift operations.
CitiEscalation Specialist
Sep. 2014 - Mar. 2017Florence, KYAttend to agent questions and escalated calls with flexibility of innovative and win-win solutions
Attend to client needs and interact with client in a positive manner while supplying an exceptional customer service experience
Floor walk for new hire classes to help new hires be the best that they can be
Point of Contact for Sheryl for Special Projects and Trouble Tickets
Applebee'sServer
Oct. 2013 - May. 2014
ConvergysAgent
Jan. 2011 - Aug. 2013Erlanger, KYProvide customer service for eyeMed vision care.
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