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Work Background
Area Manager
AmazonArea Manager
Jul. 2023 - May. 2025Erlanger, Kentucky, United States
Aviation Security Credentialing Specialist
AmazonAviation Security Credentialing Specialist
Jul. 2021Hebron, Kentucky, United States
Aviation Security Credentialing Specialist
AmazonAviation Security Credentialing Specialist
Jul. 2021Hebron, Kentucky, United States
Assistant Shift Manager
AmazonAssistant Shift Manager
Sep. 2017 - Jul. 2021DKY4Lead daily shift operations.
Escalation Specialist
CitiEscalation Specialist
Sep. 2014 - Mar. 2017Florence, KYAttend to agent questions and escalated calls with flexibility of innovative and win-win solutions Attend to client needs and interact with client in a positive manner while supplying an exceptional customer service experience Floor walk for new hire classes to help new hires be the best that they can be Point of Contact for Sheryl for Special Projects and Trouble Tickets
Server
Applebee'sServer
Oct. 2013 - May. 2014
Agent
ConvergysAgent
Jan. 2011 - Aug. 2013Erlanger, KYProvide customer service for eyeMed vision care.

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