Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Syringa NetworksEngineering Services Project Manager
Aug. 2022 - Mar. 2024Boise, Idaho, United States• Creates and processes all new installs and builds for new or existing customers
• Verifies the accuracy, provisioning and tracks orders from implementation/delivery to billing
• Initiate and maintain regular communications with customers and vendors to review requests, coordinate service installation and communicate milestone dates with customer and/or vendor
• Develop and maintain liaison relationships both internal and external to the company
Folger Building Company LLCOperations and Project Manager
Dec. 2021 - Jul. 2022Boise, Idaho, United States• Streamlined bidding processes within the company to maximize revenue. • Increased reported revenue from $600K for 2021 to $1.5 million by end of Q2 2022
• Visit with prospective clients and review plans for projects, submit estimates for desired work • Oversee building projects with proper documentation, permits and engineering
Opera Idaho IncArtistic Administrator
Feb. 2017 - Dec. 2021Boise, Idaho• Created and Direct Young Artist Program
• Review and audition all applicants and submitted materials, processing over 200 applications per season
• Negotiate and write contracts with selected artists
• Manage annual program budget of $65,000
• Coordinate and schedule all program participant activities including releases as necessary
• Coordinate coaching sessions with resident teaching artists, accompanists, and participants
• Coordinate all activities with visiting and local artists - including, but not limited to special performances, marketing events, interviews and coaching sessions
• Program all special performances such as Operatini, Auction of Arias, Black & White Gala, Art Song Recitals, etc.
• Research and select opera for Education Outreach Program
• Create and coordinate all rehearsal schedules for main stage productions and any other performances
• Coordinate all artist travel and housing as needed throughout the year
• Schedule and conduct all auditions for main stage productions
Connexions LoyaltyAssistant Team Lead
Apr. 2014 - Jul. 2017Boise, Idaho• Trained, coached and developed team members to achieve and exceed quality, quantity and sales standards
• Managed incoming communications from suppliers and acted as liaison between supplier, client and consumer • Supported internal and external customers with interpretation of program terms and conditions
• Responded to inquiries regarding escalated customer issues, resolving concerns quickly
• Assisted with and actively conducted fraudulent booking investigations
• Supplied findings and suggestions for process improvement to reduce fraudulent transactions
Connexions LoyaltyOnline Support Specialist
Mar. 2010 - Apr. 2014Boise, Idaho• Supported customers with booking issues between vendors and service providers
• Aided with escalated customer issues, resolving concerns quickly and efficiently
• Assisted with and actively conducted fraudulent booking investigations • Proficient in various computer systems utilized for creating, changing, and maintaining customer records
• 2nd Quarter 2013 recipient if the Standing Ovation Award for Excellence
• Recognized as 2013 Top Performer
• Promoted to Assistant Team Lead
Intch is a Professional Networking App for the Future of WorkSee more people like Nik on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
377831 people
17
Marketing Director @ Climb Marketing
18
Designer and Director Photography @ MKT Marketing Inteligente
20
QA Engineer @ Kellton Tech Solutions Limited
38515 people
17
Administrative Assistant @ No company
15
Filmmaker | Producer | Photo | Social Media | Ilustrator | Design @ Morais studio 92
16
Garçom @ MS restaurantes