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Work Background
HSBCProduct Owner/Business Analyst
Mar. 2022Hong KongI capture a shared understanding of business and technical requirements into a Product Backlog, triage gaps, issues, and dependencies, and substantiate user stories with actionable insights producing clear and prioritised Product Backlog Items for sprint planning and development.
HSBCProduct Integrations Lead
Feb. 2017 - Feb. 2022Hong KongI collaborated, built and maintained strong relationships with multiple cross-functional teams by creating consistent interface documents and integrated plans fostering alignment and support in integrating vendor solutions with the global payment and other internal systems.
HSBCGlobal Test Manager
Aug. 2015 - Jan. 2017Hong KongI nurtured self-managed testing teams by coaching best practices, providing practical guidance on defect management, recommending action plans to mitigate risks, completing initiatives on time, within budget and across multiple markets.
iKas InternationalOverall Test Manager
Jan. 2012 - Jul. 2015Hong Kong SAR[Deployed to HSBC] I negotiated timelines and critical milestones by clearly communicating the impact of scope changes and resource constraints, boosting the testing teams' morale while resolving conflicting priorities.
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