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Patient Services Coordinator
Kroger SpecialtyPatient Services Coordinator
Mar. 2022 - Mar. 2023High volume inbound and outbound calls to new patients for first Rx order and continuing care patients for refills. Run test claims through patients’ insurance plans. Resolved patient complaints by working as part of a team to maintain customer satisfaction.
Inspection Coordinator
Oracle ElevatorInspection Coordinator
Sep. 2021 - Oct. 2022Coordinate all annual inspections & re-inspections for 1,800+ elevators in the Central Florida area. Coordinate all repairs needed to pass annual inspections. Sell any repairs that are not covered under contractual service agreements.
Patient Care Coordinator
Kroger SpecialtyPatient Care Coordinator
Oct. 2020 - Sep. 2021Outbound calls to patients for refills. Run test claims through patients’ insurance plans. Resolved patient complaints by working as part of a team to maintain customer satisfaction.
Patient Services Coordinator
Kroger Specialty PharmacyPatient Services Coordinator

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