Fernanda Pereira

Techinical Support @Serpro - Serviço Federal de Processamento de Dados

CopywritingCopywriterSupport SpecialistMBATech SupportPostGraduate🎓 StudentCall CenterCustomer Support RepresentativeITCall Center SupervisorTechnical Support AgentSystem ArchitectSecurity Analyst

Fernanda Pereira is a dedicated Technical Support Specialist at Serpro - Serviço Federal de Processamento de Dados, where she excels in troubleshooting complex IT issues and ensuring seamless digital operations for federal services. With over a decade of experience, she has a proven track record of enhancing system efficiency and user satisfaction. Fernanda's expertise in data processing and cybersecurity has been instrumental in optimizing the technological framework of government platforms. Her commitment to continuous learning and innovative problem-solving has made her a valuable asset to the Serpro team.

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