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Work Background
Community Lead
UAE Team ADQCommunity Lead
Dec. 2023Dubai, Dubai, United Arab EmiratesWomen Moving Forward by UAE Team ADQ WMF by UAE Team ADQ is a platform for the promotion of well-being through sports, especially cycling dedicated to women only. Create the Women cycling community in Dubai Coached community rides for all levels Organize community events Organize training camps Community development, partnership and collaborations
Program Owner
ridewithnajProgram Owner
Aug. 2023Dubai, United Arab EmiratesThis initiative comes off the back of increasing awareness for women’s involvement in sports of all types, showing that women and girls often feel intimidated practicing sport for several reasons One on one coaching Community rides Learn to ride
Product Sales Manager
EricssonProduct Sales Manager
Sep. 2016 - Aug. 2023Dubai, United Arab EmiratesSales lead for Cloud, Orchestration and Activation Portfolio in Ericsson Global Led answers to multi‐year and multi‐vendor IT & OSS tenders for large scale customers (Swisscom, Verizon, Bouygues Telecom, Orange, Etisalat, MTN and more) Emphasizes product features based on customers' needs and up-sell/cross-sell IT products/services Manages the sales cycle from inception to execution for > 2M USD of Value Provides coaching and professional development to team-member sales associates in order to enhance their product knowledge and sales skills Supports the accounts with Business Cases, sales funnels and engagement plans, to ensure closure of specific identified deals totaling more >2M USD
Engagement Manager
EricssonEngagement Manager
Sep. 2013 - Aug. 2016Dubai, United Arab EmiratesLead responsible for service fulfillment related business development (funnel value more than 100M Sek) Supported the accounts with Business Cases, sales funnels and engagement plans, to ensure closure of specific identified deals
Solution Manager , Multiple Customer Team, Customer Unit North Middle East
EricssonSolution Manager , Multiple Customer Team, Customer Unit North Middle East
Nov. 2012 - Sep. 2013Beirut, Lebanon- Lead Solution Architect - Provisioning - Asiacell Iraq, Swap charging and billing project
Solutions Manager
EricssonSolutions Manager
May. 2012 - Nov. 2012Johannesburg Area, South AfricaLead Solution Architect for Service Delivery applications - MTN South Africa Converged Charging Project
Solution Architect- Presales , Middle East & Northern Africa
Red HatSolution Architect- Presales , Middle East & Northern Africa
Aug. 2011 - May. 2012Dubai, United Arab EmiratesAssume full accountability in determining and overseeing project categorization, planning, and milestone. Proficiently evaluate customer requirements and identify technical feasibility. Guarantee timely delivery of key solutions in compliance with SoC. Perform key project closure activities and workshops, and provide advice on new products. Solely maintain and present accurate and timely project reports. Proactively engaged in project risk assessment and risk mitigation strategies. Created and maximized new business opportunities to enhance the company's future sales. Exemplified expertise in Red Hat Enterprise Linux (RHEL), Red Hat Enterprise Virtualization (RHEV), Satellites (Red Hat Management system) Spearheaded and delivered Red Hat projects within budget and agreed timescales. Ensured accurate selection of partners and contractors based on defined criteria.
Solution Architect
EricssonSolution Architect
Dec. 2007 - Aug. 2011Beirut, LebanonEstablished a reputation for continuously handling increasing responsibilities by starting as service/lead engineer in delivering projects for customers around the world. Received positive feedbacks from key customers which enhanced reputation in the region and gained key managers’ trust. Selected to drive strategic vision in optimizing pre sales opportunities in consistently reporting additional sales and add on sales. - Maintained direct involvement with managers and team members of diverse nationalities and backgrounds. -Demonstrated company knowledge on provisioning system, centralized backup solutions, charging and billing system, and monitoring systems. Expertly installed, upgraded, expanded and designed Business/Operations Support Systems (BSS/OSS) nodes. -Equipped with international technical exposure across RMEA region (Syria, Egypt, Iran, Afghanistan, Bahrain, Jordan, and Iraq), Africa (Benin and Guinea), Asia (China), and Europe (Sweden and Romania). -Established client relationship management and development on numerous projects with Operators all over the globe (MTN, Orange, Cosmote, Batelco, Zain, Alfa, Syriatel) -Some Projects: Presales - Customer Solution Responsible: CBiO for Syriatel Syria, Roshan/Korek/Asiacell Iraq | Provisioning (EMA) for, MTN Syria, MTN Sudan,MTN Irancell | Centralized Backup for Zain Sudan| Roshan OSS Navigator, Alfa Leb Solution Architect Centralized Backup for Alfa Lebanon |Provisioning (EMA) Zain Sudan, MTN Syria, Cable and Wireless United Kingdom, Korek telecom Iraq, MTNIrancel Service/Lead Engineer Provisioning Team Leader for EMA Upgrade and Geographical Redundancy zain Sudan, Orange Jordan,Mtn Irancel, MTN Afghanistan, MTN Guinea, MTN Benin, MTN Syria|OSS RC Upgrade KorekT IE| Cosmote Centralized Backup Team Lead Romania| Batelco EMA Project, Developer Integration Engineer, Bahrain|SDP Upgrade, Integration Engineer, MTN Congo Brazzaville | EMA Release Project, Tester Engineer, PDU Ericsson CBC Shanghai, China
Security Consultant
OrangeSecurity Consultant
Apr. 2007 - Sep. 2007Paris Area, France•Solution design study for limiting the Spam emails in the mailbox of France Telecom. •Organize several Meetings and workshops with the Atispam Providers, Symantec, IronPort, Mirapoint and Sophos •Study the AntiSpams solutions that suits the needs of France Telecom: Symantec, IronPort, Mirapoint and Sophos)

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