Shaheen Business & Investment GroupIT Manager
Mar. 2002 - Jan. 2008SBIG is a holding company for a number of businesses in the Middle East, the Gulf, South Asia, Europe, North Africa and North America. The company operates through several subsidiaries in different sectors: infrastructure development, real estate development, logistics and life support services, automotive, food processing and packaging, IT & telecommunications and agriculture. As IT Manager, I managed a team of 14 highly skilled and capable professionals including engineers, developers, system admins, and product managers to provide seamless IT services to 800 employees in 18 offices around the world and was responsible for organisation-wide systems and information, my responsibilities included: - Lead large IT projects, including the design and deployment of new IT systems and services
- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Define IT infrastructure strategy, architecture, and processes
- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
- Maintains information technology strategies.
- Initiates, coordinates, and enforces systems, policies, and procedures.
- Maintains staff by recruiting, selecting, orienting, and training employees.
- Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.
- Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Contributes to team efforts by accomplishing related results as needed.