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Work Background
Telepathic GraphicsAccount Manager
Apr. 2022 - Aug. 2024Rocky Mount, North Carolina, United StatesI provided expert care as I followed print jobs from idea to delivery. I evaluated the specs and creatives for the job, reviewed them for accuracy and compatibility with the printing equipment. Next, I sourced all of the needed components and materials to complete the job. Submitted the project to the prepress team to prepare for proofing and printing. Once approved, I monitored the job throughout the process to ensure accuracy and completion. I performed press checks for clients who are unable to be on site.
Created purchase orders and communicated with vendors for jobs not produced in house.
As a member of the estimating team I generated quotes based on a clients inquiry. I made adjustments to cost and production parameters to make the bid competitive.
When needed, I assisted in the hand bindery department kitting, assembling, packaging, and shipping completed orders.
I was the back up to the production coordinator - moving approved jobs to the appropriate printing team. I mitigated problems by communicating with the sales rep, account manager, and press operators.
SpoonflowerOperations Specialist
May. 2021 - Apr. 2022Durham, North Carolina, United StatesUsing HP Stitch S 500 Large Format Printers, produced orders on treated paper that were then sublimated onto the appropriate fabric. Set up print files based on timeliness, size, availability, and substrate. Performed replenishment and regular maintenance duties on all machines.
Cut, fold, sort, package, and ship completed fabric orders. Operating a Fotoba Cutter, I trimmed and separated wallpaper orders, feeding them into a Fotoba Reroller. Then band, bag, package, and shipped completed orders. Managed the holding area for orders that were not ready to ship and processed orders that had come together for shipping.
FiveStar Awards & EngravingProduction and Graphics Associate
May. 2019 - Jun. 2019Cary, NCProduction and Graphics
CorelDraw. Created graphics and artwork for various materials that were either engraved, etched, sandblasted, sublimated, painted or die cut to be used for awards, gifts, or personal valuables. Assisted with preparation, production of projects, and readied them for shipping. Provided excellent customer service in the showroom; providing product knowledge, handling general reception duties, and retrieving completed items for pickup. I also managed job orders, updated client files, and processed payments.
Food Lion Store 815Sales Associate Cashier
Jan. 2015 - May. 20212837 Wendell Blvd, Wendell, NC 27591Provided excellent customer service to shoppers. Assisted with questions, returns, exchanges, and other service related duties. Accurately scanned and totaled purchases. Carefully packaged said purchases for transport. Accepted tender for purchases and delivered the required change and receipt to the customer. Managed the self check-out area giving customers confidence in completing their purchases and obtained proper identification for those buying restricted items. Provided detailed information about promotions and company savings programs.
Wake County Public School SystemMedia Center Assistant
Feb. 2013 - Jun. 2014Wendell, North Carolina, United StatesAssisted students with book search, check out, check in. Assisted teachers with instruction, curriculum coordination. Distributed books, technology to educators, administrators. Prepared materials needed for instruction. Provided data and information to students and teachers. Assist with crowd control, discipline. Test Proctor. Collect and receipt fines and fees. Ran lights, sound and video recording in the auditorium.
BelkOffice Manager
Aug. 1998 - Jan. 2012Smithfiled, NCHuman Resources
Payroll/Benefits
Lead Scheduler
Office Manager
Accounts Receivable/Accounts Payable
Cash Audit Manager
Systems Administrator
Store Trainer
Merchandise Information Administrator
Operations/Facilities Manager
Sales Support and Customer Service Manager
Inventory Coordinator
Assistant to Loss Prevention
Safety Committee Chairman/OSHA Compliance
Special Events Coordinator
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