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Work Background
University Pension Plan OntarioOrganizational Change Management Consultant - Strategic Initiatives Delivery
Mar. 2023 - Feb. 2024Toronto
PwC CanadaOrganizational Change Management Consultant - Strategic Change Office
Nov. 2021 - Mar. 2023Toronto, Ontario, Canada*Developed and led change management strategies and plans to support the adoption of a diverse portfolio of strategic change initiatives within PWC Canada
*Accomplished targeted change management activities and workstream deliverables in support of major technology implementations and business process changes
ScotiabankChange Management Consultant - Compliance Transformation Program
Apr. 2020 - Nov. 2021Toronto, Ontario, Canada*Lead and developed organizational readiness plans and project change strategies for multiple technology and business process work streams across global compliance business units
*Developed stakeholder and impact assessments, communication plans, training strategy and a change champion network for successful business engagement and program adoption
MetrolinxPeople Change Management Lead - Asset Management Program
May. 2017 - Jan. 2020Toronto, Canada Area*Change leader for major enterprise-wide program encompassing a system implementation, process and behavioural transformation *Partnered with internal and external stakeholders to define change strategy and organizational deliverables
*Conducted change assessments for multiple stakeholder groups, engaging and coaching business units on change readiness and promoting user adoption of new technology and business practices
*Developed the Change Agent/Super User network to build business engagement and support sustainment
Sears CanadaOrganizational Change Management Consultant
Oct. 2013 - May. 2014Toronto, ONReporting to the CIO, responsible for supporting transformation initiatives and outsourcing opportunities by developing and executing change management plans and communications strategies to address the people side of change, while minimizing risk and driving adaption to impacted stakeholders.
Hazell & Collins AssociatesLeadership and Transition Coach - CPI Certified
Jul. 2010 - May. 2017Toronto, Canada Area
HR AT HAND INCChange/HR Management Consultant
Nov. 2008 - May. 2017Toronto, Canada AreaConsult and support organizations seeking to transform their people programs for optimal business success. Manage and lead business readiness and organizational change initiatives, culture and engagement, HR strategy development, talent management, process improvement and facilitation. Engagements Include: ETHOCA
*Project managed implementation of SAP Success Factors - Employee Central module. Included design, configuration, data migration, testing, training and communications.
*Developed/executed a quarterly Performance Management Program; designed supporting evaluation tools for effective talent management. TIMEPLAY ENTERTAINMENT INC.
*Led employee relations initiative ECOSYNTHETIX CORPORATION
*Development of Executive Position Descriptions for proposed executive structure. VALE CANADA LIMITED *SAP Project Lead for Talent Acquisition and Sourcing Strategy in support of SAP implementation. Scope included resourcing solutions, management of vendor/procurement processes, mobilization plan and communications.
*Developed best practice Recruitment Process Improvements including developing requirements, alignment of internal processes, project implementation, standardized organizational data and stakeholder communications. *Led reporting, data interpretation and presentation of Corporate Engagement Surveys and action planning. ZAYOUNA LAW FIRM
*Strategic review of HR practices and business needs. Aligned organization structure to support growth. Introduced process improvements and change management initiatives for culture change and employee buy-in. ECONOMICAL INSURANCE COMPANY
*Developed an Organizational Change Management Framework and HR OCM toolkit
Loblaw Companies LimitedSenior Director, Human Resources - IT
Jul. 2007 - Sep. 2008Responsible for HR strategy and service delivery for 500 professionals in multiple locations across Canada. Supported the Senior Leadership Team through major transformation initiative, including change management activities and communication strategies to support new IT roadmap. 8 direct reports.
Crypto Logic Canada, Inc.Senior Manager, Human Resources
May. 2005 - Jun. 2007Directed the activities for the Canadian and UK offices in talent management (recruitment, training, performance management), organizational effectiveness, compensation, payroll and benefits, communications and employee relations. 6 direct reports.
Apotex Inc. (TorPharm Inc.)Manager, Human Resources
Feb. 2003 - Sep. 2004Responsible for HR Operations for R&D, Manufacturing, IT and Production. Site experienced a significant period of growth and expansion from 700 to 1000 employees, implementation of SAP, followed by integration to the parent company. 10 direct reports.
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