Meg Brown

Customer Service Manager @Kaiyo

👍 Sales & BizDev🗿 HRCustomer Success Manager🧮 EducationRecruiterTraining&Development SpecialistAdministrative SpecialistSoft Skills Trainer

Meg Brown is a seasoned Customer Service Manager currently working at Kaiyo, an online marketplace for pre-owned furniture. With a strong background in customer service and management, Meg has built a reputation for her high standard of customer care and her ability to lead and motivate teams. She has a knack for problem-solving and goes above and beyond to ensure customer satisfaction. Prior to joining Kaiyo, Meg held various customer service roles in different industries where she honed her skills in customer relations, team management, and process improvement. She holds a Bachelor's degree in Business Administration which laid a solid foundation for her career. Meg is recognized for her excellent interpersonal skills, strategic planning abilities, and her commitment to providing exceptional service.

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Work Background

CX Operations Manager - Quality and Training

KaiyoCX Operations Manager - Quality and Training

Mar. 2023 - Jul. 2024

Director of Customer Experience

KaiyoDirector of Customer Experience

Jan. 2019 - Mar. 2023New York, United States

Senior Manager

KaiyoSenior Manager

Aug. 2018 - Jan. 2019Greater New York City Area

Customer Experience Manager

KaiyoCustomer Experience Manager

Jun. 2017 - Aug. 2018New York, United States

Senior Partner Support Specialist- Training and Development

UberSenior Partner Support Specialist- Training and Development

Jul. 2016 - Jun. 2017Greater New York City Area

Partner Support Specialist

UberPartner Support Specialist

Jul. 2015 - Jul. 2016New York, New York, United States

Customer Service Team Lead

CustomInkCustomer Service Team Lead

Jul. 2013 - Jan. 2015Fairfax, VA

Community Director

Tribute PropertiesCommunity Director

Sep. 2012 - Jul. 2013Wilmington, North Carolina

Leasing Coordinator

Tribute PropertiesLeasing Coordinator

Mar. 2011 - Sep. 2012Wilmington, North Carolina, United States

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