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Work Background
CX Operations Manager - Quality and Training
KaiyoCX Operations Manager - Quality and Training
Mar. 2023 - Jul. 2024
Director of Customer Experience
KaiyoDirector of Customer Experience
Jan. 2019 - Mar. 2023New York, United States
Senior Manager
KaiyoSenior Manager
Aug. 2018 - Jan. 2019Greater New York City Area
Customer Experience Manager
KaiyoCustomer Experience Manager
Jun. 2017 - Aug. 2018New York, United States
Senior Partner Support Specialist- Training and Development
UberSenior Partner Support Specialist- Training and Development
Jul. 2016 - Jun. 2017Greater New York City Area
Partner Support Specialist
UberPartner Support Specialist
Jul. 2015 - Jul. 2016New York, New York, United States
Customer Service Team Lead
CustomInkCustomer Service Team Lead
Jul. 2013 - Jan. 2015Fairfax, VA
Community Director
Tribute PropertiesCommunity Director
Sep. 2012 - Jul. 2013Wilmington, North Carolina
Leasing Coordinator
Tribute PropertiesLeasing Coordinator
Mar. 2011 - Sep. 2012Wilmington, North Carolina, United States

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