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Work Background
Business Services Manager
ARTC | Ambipar Response Center TrainingBusiness Services Manager
Feb. 2024 - Sep. 2024Pueblo, Colorado, United StatesPromoted to Business Services Manager at ARTC. I could not be more proud of the work we are doing and the amazing training center we have built.
Administrative Supervisor
ARTC | Ambipar Response Center TrainingAdministrative Supervisor
Aug. 2022 - Feb. 2024Pueblo, Colorado, United States
LMS Administrator
E-9 Enterprises Inc. @ FRA/TTSDLMS Administrator
Apr. 2021 - Sep. 2022Pueblo, Colorado, United StatesLMS Support and Administration, support learner and instructor needs, developed and support face to face field training as well as virtual training, SQL custom reports, project management for new OJT training process, schedule multiple discipline training schedules
Business System Analyst
Collins AerospaceBusiness System Analyst
Sep. 2016 - Feb. 2021Pueblo, Colorado Area• Complex Systems Analysis for manufacturing business units with a focus on Compliance and Security Protocols. • SQL Server Administrator 2008 - 2016. Management and Implementation of Administrative Server Build to prepare for the upgrade to Windows 10 across multiple manufacturing plants with connected reporting systems. • SQL Data Conversion, Backup, restoration for existing and new projects. • SAP ERP Systems Project Manager. Managed upgrade testing, and development for a SQL database dump to and from our ERP systems. • Managed the launch of our Manufacturing Enterprise System to a terminal Cloud session across 3 manufacturing facilities. Administrator of the Pueblo manufacturing plant development and testing environments. • Azure Cloud computing development 2020. • 2016 SQL Database Administrator. • Full Project management with requirements gathering, stakeholders’ meetings to obtain buy-in, and technically coded project in C#/ASP.NET using Visual Studio 10 for a custom application implemented across 3 business units. • Project Manager for Delta-V and OPC Remote Integrations. Requirements gathering for communications across servers, domains, and multiple applications with technical documentation and time/cost management through Visio. • Direct relations with contractors in the launch of the Enterprise projects across 3 Manufacturing plants as well as extensive technical expertise on the Manufacturing enterprise system and OPC Remote client connections through multiple domains and servers.
Product Support Specialist II
UTC Aerospace SystemsProduct Support Specialist II
Feb. 2015 - Sep. 2016Pueblo, Colorado Area• IT Systems End User Support for ERP - SAP, MES - Wonderware, and SQL Reporting Systems. • Requirements gathering and technical documentation for the upgrade to SQL Server 2008 for security and integration compliance. • Testing of system upgrade bugs, validation, and deployment within SQL Stored Procedures. Person to Person and Department training with documentation developed. • Worked with Business Units to develop decision driving display dashboards through SQL Reports and Stored Procedures. • Support within Business Units to develop data storage needs.
Java Tutor
Colorado State University-PuebloJava Tutor
Sep. 2014 - Feb. 2015on campusAssisting students in Java and Java II, assisted with general questions, and managed the Java coding lab for advanced level support.
HTML grading assistant
Colorado State University-PuebloHTML grading assistant
Jan. 2014 - Feb. 2015Pueblo, Colorado AreaExpanding and growing my knowledge of HTML working as Dr. Huff's grading assistant this semester. Taking time to not just know syntax but understand its use as well. Working with students to manage their time and projects more effectively.
Customer Support Agent
InnotracCustomer Support Agent
Oct. 2012 - May. 2013Pueblo, Colorado, United StatesIT networking support of Motorola routers and modems. A phone call-in support agent that utilized my technical expertise to assist customers in setting up their personal networking systems.
Owner/Operator
Direct Dental Staffing SWOwner/Operator
Jan. 2007 - Jul. 2010

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