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Work Background
National COVID-19 Resiliency NetworkAdvisory Board Member
Jan. 2021Atlanta, Georgia, United StatesThe Morehouse School of Medicine National COVID-19 Resiliency Network (NCRN) offers individuals and families access to new COVID-19 related resources to help reduce the negative impact of the pandemic on communities. The NCRN is created for community, by community to ensure the diverse needs of our nation are understood and addressed. The NCRN collaborates with non-profits, corporate companies, academic institutions, health centers, hospital systems, faith-based organizations, and federal agencies to provide critical culturally relevant resources to communities who are experiencing the greatest negative outcomes from the Coronavirus (COVID-19) Pandemic.
Acorn Credentialing SolutionsPresident & Chief Executive Officer
Aug. 2020Atlanta, GA, United StatesAutomating Credentialing for providers, health systems and payers through highly efficient workflow design and technology.
KPMGDirector, KPMG Healthcare and Government Solutions
Oct. 2016 - Aug. 2020Greater Atlanta AreaThis role includes coordinating operational and technical capabilities across the enterprise to help address complex problems facing healthcare today. The services I am currently designing and deploying relate directly to outcomes and key results that support medical staffing, patient engagement, access strategies, technical architecture and sustainment models for organizations while increasing return on investment and sustainment for strategic growth. It is my responsibility to deliver high quality services for clients through diverse teams to solve for challenges changing and disrupting the business of healthcare – both now and for the near future. My responsibilities require developing and executing on operational and technical architecture and strategies influencing the consumer/user experience at the executive levels of our clients. These include but are not limited to: retail, corporate finance, patient access, credentialing, virtual care, digital health, regulatory controls, value-based care, revenue cycle, physician productivity, enterprise IT Infrastructure consolidation/cloud migration, ICD-10 revenue cycle management, clinical intelligence design, insurance reform, and new and emerging machine learning and AI assisted opportunities.
Iron Bow TechnologiesBusiness Development Specialist
Jan. 2014 - Dec. 2016Washington D.C. Metro AreaI played a critical role delivering Iron Bow’s world-class services to government, healthcare, and commercial clients. This position collaborated with the Chief Technology Officer and other senior leaders to deliver the overall strategy for all facets of our long-term service delivery contracts. The services that I delivered were both tactical and strategic activities, I had to be adept technically, strong operationally and financially, collaborative in nature, and skilled at project management. My goals and objectives aligned with a operate profitably model that required me to and my team to meet minimum contractual Service Level Agreements (SLAs); sustain personnel support levels sufficient to meet client objectives; earn exceptional client satisfaction scores and grow organically and strategically across the clients enterprise. I led a distributed team of senior staff who are responsible for managing dozens of subcontractors. I built trust—both internally and externally—by leveraging my real-world experience and knowledge of industry best-practices to identify and resolve complex issues before they impacted performance. I also evaluated the success of Iron Bow’s customer service delivery, service initiatives, and tools on a regular basis, and established goals for continual improvement. While certain aspects of the position required very structured approaches, other areas were highly creative and relied on out-of-the-box thinking.
Global Partnership for TeleHealthExecutive Director
Jan. 2011 - Dec. 2014I directed day-to-day operations and development for Global Partnership for TeleHealth’s robust, comprehensive virtual care network and infrastructure. The spectrum of services and program models that I was leading included nursing homes, school clinics, corrections, clinics, ER’s, trauma, stroke, primary care, child advocacy, remote patient monitoring and continuing education. This required me to work directly with stakeholders to ensure legislation and policy continues to improve for the citizens of Georgia through the reimbursement for virtual care. I located, wrote, administered grants and resource develop for multiple state, national, and international partnerships that included 200 physicians, 400 partners and 500 locations representing over 40 specialists. I expanded clinical utilization to over 130,000 consultations and lowering healthcare cost for individuals, communities and providers by providing access to healthcare via virtual care and digital health. It was my job to develop, maintain and implement IT solutions for interoperability, mobility, cost efficiency, inventory, utilization, analytics, credentialing, health information exchange and scheduling. This provided me with the opportunity to establish a global virtual care mission with scalable solutions to serve patients both foreign and domestic through market-based management and integrated system of care strategies.
Peace CorpsVolunteer
Jan. 1999 - Dec. 2001CameroonEstablish new partnerships and strengthen existing cooperation between community members and groups in order to enable the community to more effectively assess, plan, and implement community, social, and economic development. Worked with Cameroon counterparts develop leadership skills, promote volunteerism, civic engagement, service learning, advocate for positive changes, and strengthen civil society. Assist in organizational capacity building of the partner organizations in the areas of planning, internal management, programming, service delivery, and financial sustainability. Improve the business skills of their Cameroon counterparts and help them cultivate new economic opportunities to benefit their communities. through activities like sustaining volunteerism, facilitating fundraising, developing charity and philanthropy, as well as assisting Internally Displaced Persons (IDPs), veterans and local government reform on decentralization.
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