AT&TGlobal Equipment Ordering Logistic Specialist
Apr. 2016 - Jul. 2020Košice, Slovak RepublicProcuring CPE (customer premise equipment – network equipment), processing orders, licenses, and company customer’s invoices for more than 130 countries worldwide, and managing purchase orders for assigned accounts on an end-to-end principle. Trade invoice database management, updating bill records and reports. Monitoring refunds, sales negotiations with the most significant IT vendors. Coordination/ overlooking of all hardware staging activity, configuration, testing, and shipment of all Managed Services CPE at all hardware Staging centers to the customer’s premises from a process and time perspective to meet the customer’s required time frames as well as to resolve all custom clearance issues in the exportation of the equipment from the US and EU to foreign countries. Work with the staging centers, Trade Compliance team, and the procurement team to prepare and review all international documents and track the equipment to ensure it gets delivered at the lowest cost in the shortest timeframe. Support an international invoice and billing process to accurately bill the Legal Entity for all equipment staged and shipped from the US to international countries. Assisting the staging centers in troubleshooting and resolving hardware failures, configuration and IOS problems, missing or corrupt data, shipping errors, and expedites. Day-to-day seed stock level maintenance for managed services. Inventory management activities by raising bulk POs to various hardware suppliers (Juniper, Cisco, Bay-Tech, Aruba) order tracking, resolving of related issues Interaction in overall with Project Implementation Management, System Engineers, carriers and AT&T brokers , Procurement and Vendor teams, and local in-country vendors and staging teams in Latin America and Asia Pacific regions, Europe Union, and the Middle East. Creating various reports per requirement from the upper management and for the reporting needs of the team.