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Work Background
Global Logistic Analyst (Customer relations)
AT&TGlobal Logistic Analyst (Customer relations)
Aug. 2020Košice, Kosice, SlovenskoINVENTORY PLANNING AND SUPPLY CHAIN LOGISTICS - Dual role Provide administrative support and/or sales services on a high standard level. Ensuring timely and professional management of all issues to enhance our Customer's experience. Updating internal MOW databases with up-to-date information. Maintaining relations with internal partners and external partners. Processing responsible activities in line with AT&T's contractual obligation. Completing assigned tasks according to the respective team's processes and supervisor's instructions. Adhering to internal quality processes and contributing to the performance measurements thereof. Providing inputs, reports, analyses, and information for business partners and supervisors. Recommending process improvements and cooperating on enhancements implementation. Managing and leading calls with business partners, manufacturers, project managers, operations, production, and sourcing team. Establish processes in country depots with business partners, manage and control/track inventory to keep up to date for sparing maintenance support for more than 44 countries in the world and reporting it over to leadership. Support project managers, operations and network planners with global database report. Analysing decommissioned equipment for disconnected sites, providing an overlook of current installed equipment on monthly basis. Help control billing operations in communication with the seed-stock coordinator and comptrollers, reporting data transfers for monthly reconciliation and managing data for submission affiliate transfers and payments of disposal, shipping and purchasing of new equipment. and helping update global contracts. Analysing global rightsizing, disposition of ownership, asset management and budget evaluation based on yearly outputs.
Global Equipment Ordering Logistic Specialist
AT&TGlobal Equipment Ordering Logistic Specialist
Apr. 2016 - Jul. 2020Košice, Slovak RepublicProcuring CPE (customer premise equipment – network equipment), processing orders, licenses, and company customer’s invoices for more than 130 countries worldwide, and managing purchase orders for assigned accounts on an end-to-end principle. Trade invoice database management, updating bill records and reports. Monitoring refunds, sales negotiations with the most significant IT vendors. Coordination/ overlooking of all hardware staging activity, configuration, testing, and shipment of all Managed Services CPE at all hardware Staging centers to the customer’s premises from a process and time perspective to meet the customer’s required time frames as well as to resolve all custom clearance issues in the exportation of the equipment from the US and EU to foreign countries. Work with the staging centers, Trade Compliance team, and the procurement team to prepare and review all international documents and track the equipment to ensure it gets delivered at the lowest cost in the shortest timeframe. Support an international invoice and billing process to accurately bill the Legal Entity for all equipment staged and shipped from the US to international countries. Assisting the staging centers in troubleshooting and resolving hardware failures, configuration and IOS problems, missing or corrupt data, shipping errors, and expedites. Day-to-day seed stock level maintenance for managed services. Inventory management activities by raising bulk POs to various hardware suppliers (Juniper, Cisco, Bay-Tech, Aruba) order tracking, resolving of related issues Interaction in overall with Project Implementation Management, System Engineers, carriers and AT&T brokers , Procurement and Vendor teams, and local in-country vendors and staging teams in Latin America and Asia Pacific regions, Europe Union, and the Middle East. Creating various reports per requirement from the upper management and for the reporting needs of the team.
Trade
HUDYsport a. s.Trade
May. 2015 - Mar. 2016Kosice
Assistant Manager
HUDYsport a. s.Assistant Manager
Nov. 2007 - Mar. 2015KošiceHUDYsport Co.. leading Outdoor retail and wholesale company established in 1990, operating in Czech republic, Slovakia & Poland. 50 own stores, over 350 emploees, consolidated turnover of 30mil EUR. Cash register and stock - adding new data to the database as well as generating, filing new articles according to EAN coding, database testing and fault reporting Making price offers and draft projects for customers’ outdoor activities, recommending products to customers, based on customers' needs and interests, estimating or quoting prices, credit or contract terms, warranties, and delivery dates. Monitoring market conditions, product innovations, and competitors' products, prices, and sales; negotiating details of contracts and payments, and preparing sales contracts and ordering forms; negotiating with retail merchants to improve products display, such as shelf positioning and advertising Planning,assembling, and stock product displays in retail stores, or make recommendation store tailers regarding product displays, promotional programs, and advertising; checking stock levels and reordering merchandise when necessary. Initiating proactive improvements for increasing effectivity and efficiency
Technical Sale representative
Aqua Trade SlovakiaTechnical Sale representative
Sep. 2007 - Dec. 2007SlovenskoAnalysis of water in households, schools and companies; draft solutions of water treatment and offering sale devices; preparing sales contracts for orders obtained, and submitting orders for processing Contacting new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services Promoting product features based on the analyses of customers' needs and on technical knowledge of product capabilities and limitations; preparing sales presentations or proposals to explain product specifications or applications
Sales Agent
Organic food & supplement storeSales Agent
Nov. 2006 - Sep. 2007SlovenskoWholesale & Retail: Personal advice in health and food supplements; ordering products of brands distributed on the market Recommending products to customers, based on customers' needs and interests; providing customers with product samples and catalogs; obtaining credit information about potential customers
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