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Work Background
Top Hires InternationalFounder & CEO
Jun. 2024Beirut Governorate, Lebanon
alist.aeChief of People & Culture
Mar. 2024Dubai, United Arab Emirates- Successfully managed a high volume of recruitment activities, including reviewing over 1,600 resumes, conducting 200+ screening calls, and interviewing up to 30 candidates each week, ensuring the selection of top talent for the organization.
- Developed and implemented an effective onboarding process, resulting in a seamless integration of new team members.
- Introduced and established the company's first performance review plan, training line managers on conducting performance reviews and assisting in performance review sessions for each employee, enhancing transparency and accountability.
- Fostered a positive work environment through proactive employee relations, leading to an increase in employee satisfaction and a decrease in turnover rates.
- Collaborated with the Lead Generation and Business Development teams, providing strategic ideas to streamline the sales process, enhancing their efficiency and job satisfaction, and contributing to an improvement in lead conversion rates.
metasphereChief of People & Culture
Mar. 2024Dubai, Dubai, United Arab Emirates
Facilitate Int.Interim Training Manager and Senior Corporate Recruiter
Feb. 2023 - Oct. 2023Zouk Mosbeh, Keserwan-Jbeil Governorate, LebanonPre-screening more than 250 applicants per week and face to face interviewing of up to 25 candidates. Training curriculum development and administration to team of 10 recruiters, most with zero recruiting experience. - Created and administered the first ever recruiter training program. Helped build a team of 10 recruiters and trained them to follow established process and procedures, as well as basic sales 101 tactics and principles as it relates to recruiting. - Became the “go to” subject matter expert for the recruiting team, assisting new and tenured recruiters with screening criteria, pre-employment testing and assessment interpretation, candidate selection, salary negotiations, candidate offer closing, employee relations, and crisis intervention and de-escalation, as well as employee retention. - Track hiring metrics including time-to-hire, retention, and source of hire.
- Create and build reports on daily and monthly hiring plans. - Created and maintained a team KPI reporting process and tool for the USA based Global Head of HR and Talent Acquisition. - Publish job ads in various portals. Screen resumes and job applications.
- Conduct initial phone screens to create shortlists of qualified candidates.
- Interview candidates in person for a wide range of roles.
- Follow up on candidates throughout the hiring process.
- Maintain a database of potential candidates for future job openings.
- Ensure proper onboarding for new hires and the necessary paperwork is completed promptly and accurately.
- Handle the recruitment process for more than 5 vacancies at one time, all with aggressive deadlines. Developed relationships with various hiring managers to ensure long term success with the hired employees. Worked extensively with the hiring managers to develop candidate profile, job descriptions, helped them develop their own interviewing skills, and assisted them in making final decisions.
Beit el BarakaShop Manager
Jul. 2022 - Feb. 2023Sursock, LebanonI participated in the merchandising and the launch of two stores. In addition to planning, P&L management, cash management at the store, as well as daily sales. - Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability.
- Monitoring inventory control to align ordering processes with demand plans.
- Managing daily operations, including stores sales goals, stores merchandising, company promotions, and stores culture.
- Managing loss prevention, and appropriately handling broken or damaged merchandise.
Beit el BarakaSales Specialist
Jul. 2022 - Sep. 2022Beirut, Lebanon
Aylmer TaxiDispatcher - Remote (while in University)
Aug. 2021 - Jul. 2022Gatineau, Quebec, CanadaIndustry: Taxi
Efficiently coordinate and dispatch taxi services, optimizing driver schedules, and ensuring timely and reliable transportation for passengers.
Xpress Prepaid Wholesaler Business Development Representative – Remote (while in University)
May. 2021 - Jul. 2021Louisiana, United StatesIndustry: Telecommunication
Proactively engage potential customers, effectively communicate telecommunication services' value propositions, and drive sales through persuasive and targeted telesales efforts
JEMCO - Entreprises et ConstructionExecutive Assistant to Chief Executive Officer (while in University)
Mar. 2021 - May. 2021Zalqa, Mount Lebanon Governorate, LebanonIndustry: Real Estate
Efficiently manage executive-level administrative tasks, coordinate high-priority projects, and facilitate seamless communication between the CEO and stakeholders as an Executive Assistant. - Works closely and effectively with the CEOs to keep them well informed of upcoming commitments and responsibilities.
- Acting as the point of contact between the executives and internal or external colleagues. - Coordinate with continuing and new clients. - Opening, sorting and distributing incoming emails, and other correspondence. - Filing and Document Control. - Invoicing and Cash Collection: Track and Follow up on invoices and payments. - Office administration (Organization, Scheduling, Unice supplies, Cleanliness, etc.). - Searching for Bids, preparing proposals, and ensuring requirements are met. - Recruitment.
Pro-Group Agency sarlSales Specialist Consultant (while in University)
Dec. 2017 - Feb. 2021LebanonI worked as a promoter and salesperson for international luxury brands, with many companies and in various places through the agency. - Saleswoman for Fattal Group with Pro Group Agency at ABC Ashrafieh & ABC Dbayeh.
- Saleswoman for L'Oréal with Pro Group Agency at BHV CityMall, Aïshti by the sea, ABC Ashrafieh, ABC Dbayeh & ABC Verdun.
Self Employed Consultant TutorPrivate tutoring (while in High School)
Jan. 2017 - Nov. 2017Beirut, Beirut Governorate, LebanonI worked as a private tutor for middle and high school students. - Develop and implement customized lesson plans, aligning with school curricula and addressing individual learning needs.
- Assess student progress, adjust teaching strategies accordingly, and communicate effectively with parents.
Wooden House RestaurantRunner/Waitress (while in High School)
Jul. 2016 - Sep. 2016Ain Dara, Mount Lebanon Governorate, LebanonContribute to the success of a newly established restaurant in my village, by delivering outstanding customer service, taking orders, and ensuring a positive experience.
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